North America Brand Experience Operations Manager
5 months ago
who we are
lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.
about this team
The Brand Experience Operations Team is responsible for creating, managing, and driving the process and delivery of seasonal stories, experiences, and environments that bring the lululemon brand and innovations to life for our guests across all touchpoints. In partnership with the functional leaders of Brand Experience, and in service of a clear and engaging guest experience, this team focuses on ensuring a consistent, on time, and high-level delivery of our brand and product stories and experiences across stores, ecomm, and events.
**a day in the life**: what you’ll do
The Brand Experience Operations Manager is responsible for leading large cross-functional teams in the creation and execution of our most complex programs and initiatives. They will drive process to execute and manage milestones, timelines, and priorities, working directly with internal cross-functional partners and external agencies.
- Own and manage large budget and multi workstream timelines through the project lifecycle, collaborating with working groups and budget owners to facilitate an on-time and on-budget delivery
- Mitigate risk by anticipating various scenarios throughout the course of a project and build actionable plans accordingly
- In partnership with their manager, build, own and maintain processes to improve efficiencies, standards and operations across the function
- Work closely with cross functional operations partners to enable the work
- Support resource planning, tracking and reporting
qualifications
- 8-10 years of project management experience
- Ability to juggle changing priorities while maintaining a positive attitude in the face of
- changing deliverables
- Must be a self-starter, critical thinker, team player, who thrives working in a fast-paced
- entrepreneurial environment
- Strong sense of ownership and accountability
- Experience working with Teams, Excel, Smartsheet and other project management tools
must haves
- Acknowledge the presence of choice in every moment and take personal responsibility for your life.
- Possess an entrepreneurial spirit and continuously innovate to achieve great results.
- Communicate with honesty and kindness and create the space for others to do the
- same.
- Lead with courage, knowing the possibility of greatness is bigger than the fear of failure.
- Foster connection by putting people first and building trusting relationships.
- Integrate fun and joy as a way of being and working, aka doesn’t take yourself too
- seriously.
Immigration support is potentially available for this role.
Compensation and Benefits Package
At lululemon, investing in our people is a top priority. We believe that when life works, work works. We strive to be the place where inclusive leaders come to develop and enable all to be well. Recognizing our teams for their performance and dedication, other components of our total rewards offerings include support of career development, wellbeing, and personal growth:
- Extended health and dental benefits, and mental health plans
- Paid time off
- Savings and retirement plan matching
- Generous employee discount
- Fitness & yoga classes
- Parenthood top-up
- Extensive catalog of development course offerings
- People networks, mentorship programs, and leadership series (to name a few)
**Note**: The incentive programs, benefits, and perks have certain eligibility requirements. The Company reserves the right to alter these incentive programs, benefits, and perks in whole or in part at any time without advance notice.
workplace arrangement
This role is classified as Hybrid under our SSC Workplace Policy:
In-person collaboration is important, and much of the role can be performed remotely. Work is performed onsite at least 3 days per week.
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