Admissions Officer, International

1 week ago

Calgary, Canada The University of Calgary Full time

**Position Overview**

**Admissions **within the **Office of the Registar** is currently seeking a Full-time Regular **Admissions Officer.**

The Admissions Officer reports to the Assistant Registrar, Undergraduate Admissions and will have an impact on meeting institutional goals for enrollment and those outlined in the Global Engagement Strategy. In accordance with policies and standards established by the University, the Admissions Officer provides expertise in work related to the admission of students to the university and the determination of transfer credit. High standards in quality of work are necessary as errors directly affect students, the confidence of academic units, and the reputation of the University of Calgary. Overtime during peak periods and the ability to work remotely may be required. Some lifting of medium-sized boxes involved.

**Position Description**

**Summary of Key Responsibilities** (job functions include but are not limited to):
Admission Evaluations, Document Processing, and Transfer Credit Assessment
- Requires in-depth understanding of admission criteria, as outlined in the Academic Calendar, for all undergraduate programs, Open Studies and Special Admission Categories.
- Reviews and assesses eligibility for admission to the University of Calgary for applicants with primarily international credentials.
- This includes reviewing and verifying documentation from various educational backgrounds, completing data entry, clearing alerts, conducting grade conversions and calculating admission averages.
- Ensures qualified applicants are admitted in an efficient and timely manner in accordance with admission criteria and competitive standards established by the university and faculties.
- Reviews courses taken at other institutions to determine transferability to the University of Calgary and posts credit as applicable.
- This includes posting transfer credit for UCalgary Letter Of Permission and/or Exchange students.
- Develops and maintains general admission information and documentation in support of the service strategy.
- Recommends changes to procedures or operational practices that may be of benefit to the organization to the Assistant Registrar and Associate Registrar.

Advising and Communication
- Works with applicants and faculties across campus to provide a seamless and efficient admissions process of students.
- Develops cooperative and trusting relationships with stakeholders.
- Ensures integrity of information provided to students when advising and offer information with discretion and tact to avoid misunderstandings or difficult encounters.
- When needed, have difficult conversations and provide un-favourable decisions to students in a clear, diplomatic and respectful manner.
- Contributes to ensuring internal procedures and evaluation decisions are clearly documented and understood by required parties with the larger Recruitment and Admissions team.
- Assists with recruitment and conversion functions by participating in relevant activities, attending events and shifting operational priorities to support targeted recruitment efforts.
- Acts as a resource to other units within the Office of the Registrar, Faculties and campus service units

**Qualifications / Requirements**:

- A four-year University bachelor degree from an accredited/recognized institution is required.
- A minimum of two years related experience in post-secondary admissions is required.
- A minimum of two years advising prospective students at a post-secondary institution is required.
- A minimum of one year reviewing and evaluating student transcripts is required.
- A minimum one year working with the Student Administration components of PeopleSoft is required.
- Demonstrated ability to use a variety of software, including MS Office (or equivalent), an electronic document management system, a Student Information System (PeopleSoft or equivalent), Customer Relationship Management tool and to operate in a highly automated, paperless environment.
- Excellent attention to detail and accuracy and maintains high quality and consistency of work.
- Effective interpersonal skills with sensitivity to race, ethnicity, religion, and culture and ability to convey information with diplomacy and tact.
- Strong professional communication and problem-solving skills.
- Ability to be decisive and thoughtful while simultaneously working with a level of ambiguity.
- Demonstrated ability to work in a fast-paced, high pressure, team-based environment and meet deadlines.
- Ability to embrace change in a dynamic environment.
- Ability to work in a confidential setting and demonstrate good judgment in dealing with sensitive or problem situations.
- A strong desire to work in a team-based environment to meet team goals and to continue professional development on a regular basis. Excellent customer service skills and a desire to contribute to a positive student experience.

**Application Deadline**: April 2, 2024

**Additional I

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