User Documentation Specialist

6 months ago

Ottawa, Canada Thales Canada Inc., Defence and Security Full time

Location: Canada_Remote, Canada

Dans des marchés en rapide évolution, les clients à travers le monde font confiance à Thales. Thales est une entreprise où les personnes les plus brillantes du monde entier se regroupent pour mettre en commun leurs idées et ainsi s'inspirer mutuellement. Dans tous les secteurs où œuvre Thales, notamment l’aérospatiale, le transport, la défense, la sécurité et l'espace, nos équipes d’architectes conçoivent des solutions innovantes qui rendent demain possible dès aujourd’hui.

In fast changing markets, customers worldwide rely on Thales. Thales is a business where brilliant people from all over the world come together to share ideas and inspire each other. In aerospace, transportation, defence, security and space, our architects design innovative solutions that make our tomorrow's possible.
- Create documents based on engineering drawings, technical information, consultations with the engineering dept. and other available sources;
- Collect and organize information for preparation of user manuals, installation guides, test plans and procedures, design calculations for certification;
- Co-ordinate with technical leads and designers to develop procedures, test plans and technical documentation based on industry best practices;
- Works with designers, engineers, production staff, and other technical personnel to ensure that the documentation is accurate and up-to-date for each release;
- Create and/or capture necessary graphics including product screen captures, photos, sketches, and engineering diagrams, to insert into user documentation;
- Participate in design and certification reviews, risk assessment/planning and update meetings;
- Effectively communicate with the project manager and the project team;
- Assist in development of project inspection and punch lists;
- Observe production, assembly, and experimental activities to determine installation procedures and review customer specs and other data relative to operation, maintenance, and service of equipment;
- Recommend and promote improvement of the department initiatives to improve documentation quality and process, on a continuous basis
- Will work closely with cross-functional project teams within the ILS organization to deliver high-quality documentation.

**Basic Qualifications**
- Technical diploma/degree, preference given to a Technologist or Diploma qualification in Electrical/Electronic/Mechanical or Industrial Engineering or Technology;
- 5-7+ years technical writing experience (editing manuals, producing training guides, or other technical documentation).
- Exposure to more than one engineering discipline in a manufacturing setting is desirable, e.g. mechanical and electronics
- Works well independently and in a team environment with excellent verbal and written communication skills - including presentations.
- Must possess strong organizational skills as they will be assigned multiple documentation projects concurrently.
- Ability to work in a project team environment including open information sharing;
- Motivated and self-directed with the ability to work in a team environment;
- Ability to explain complex concepts in a clear and concise written manner.
- Ability to prioritize and multi-task while recognizing the need to be thorough and accurate;
**Preferred Qualifications**
- Experience in development technical documentation accordance with DND standards
- Experience in developing training material in accordance with DND standards.

**#LI-WM1**
**#LI-Hybrid**
**#LI-Remote**

This position requires direct or indirect access to hardware, software or technical information controlled under the Canadian Export Control List, the Canadian Controlled Goods Program, the Canadian Industrial Security Program, the US International Traffic in Arms Regulations (ITAR) and/or the US Export Administration Regulations (EAR). All applicants must be eligible or able to obtain authorization for such access including eligibility to the Canadian Controlled Goods Program and able to obtain a Canadian NATO Secret clearance.

  • Documentation and Communication Specialist

    1 month ago

    Ottawa, Ontario, Canada beBee Professionals Full time

    Job Summary: Documentation and Communication SpecialistWe are seeking a skilled Documentation and Communication Specialist to join our team in Ottawa. As a Documentation and Communication Specialist, you will be responsible for creating and maintaining technical documentation for our products and services. This includes writing, editing, and proofreading...

  • Bilingual Documentation Specialist

    5 months ago

    Ottawa, Canada Nova Networks Inc. Full time

    **STRENGTHEN YOUR CAREER!** At Nova Networks, we pride ourselves on hiring smart, motivated people who excel at challenging themselves and enjoy working in a team-oriented environment. Looking for an exciting opportunity to work with leading products and with other talented and dynamic professionals? Then look no further. We believe strongly in lifelong...

  • User Interface Specialist

    3 weeks ago

    Ottawa, Ontario, Canada Bluwwin Inc. Full time

    We are seeking a talented User Interface Specialist to join our team at Bluwwin Inc.The successful candidate will have a strong background in graphic design and software development, with excellent skills in creating intuitive and user-friendly interfaces.ResponsibilitiesDesign and develop user interface components and featuresCollaborate with...

  • Content Writer

    2 weeks ago

    Ottawa, Ontario, Canada ADGA Group of Companies Full time

    Job DescriptionADGA Group of Companies is seeking an experienced Content Writer - Technical Documentation Specialist to provide technical writing support to one of our large Defence programs.The successful candidate will be responsible for reviewing, developing and editing sustainment business case analysis (SBCA) documentation, assisting the SBCA team in...

  • Bilingual Documentation Specialist

    8 months ago

    Ottawa, Canada Nova Networks Inc. Full time

    **Objectives of this role** - Develop comprehensive documentation that meets organizational standards - Gain deep understanding of products and services, and translate complex information into simple, polished, engaging content - Write user-friendly content that meets the needs of target audience, turning insights into language for user success - Develop and...

  • Documentation Specialist

    3 weeks ago

    Ottawa, Ontario, Canada JSI Full time

    Job SummaryWe are seeking a skilled Documentation Specialist to join our team at JSI. As a key member of our documentation team, you will be responsible for creating comprehensive technical documentation that meets the needs of our engineering teams and end-users.About UsJSI is a dynamic organization that values innovation and collaboration. We are committed...

  • Document Control Specialist

    3 weeks ago

    Ottawa, Ontario, Canada PCL Construction Full time

    Join Our Team as a Document Control SpecialistWe are seeking an enthusiastic and detail-oriented Document Control Specialist to join our team in Ottawa. As a Document Control Specialist, you will play a vital role in ensuring the smooth operation of our projects by managing and maintaining accurate and up-to-date project documents.Responsibilities- Prepare...

  • Document Storage Specialist

    2 weeks ago

    Ottawa, Ontario, Canada Randstad Full time

    Document Storage SpecialistWe are seeking a detail-oriented Document Storage Specialist to join our Branch Banking Delivery Excellence team for a 3-month contract. As a Document Storage Specialist, you will be responsible for supporting document digitization efforts in various TD Canadian Retail Branches, ensuring accurate filing and secure storage of...

  • Document Storage Specialist

    1 month ago

    Ottawa, Ontario, Canada Randstad Full time

    We are seeking a detail-oriented Document Storage Specialist to support our Branch Banking Delivery Excellence team for a 3-month contract. As a Document Storage Specialist, you will be responsible for assisting with document digitization efforts in various TD Canadian Retail Branches, ensuring accurate filing and secure storage of important documents. This...

  • User Interface Design Specialist

    2 weeks ago

    Ottawa, Ontario, Canada Bluwwin Inc. Full time

    Job Description:At Bluwwin Inc., we are seeking a highly skilled User Interface Design Specialist to join our team.This is a permanent position with an estimated salary of $120,000 per year, depending on location and experience.About the Role:We are looking for a talented designer who can create user-friendly and visually appealing interfaces for our...

  • Technical Documentation Specialist

    3 weeks ago

    Ottawa, Ontario, Canada Adecco Canada Full time

    Adecco Canada is currently recruiting a Technical Writer for a 12-month remote contract opportunity with a possibility of extension. This role is with one of our government clients based in Ottawa, and the successful candidate must be eligible for a Reliability level Security Clearance.The Technical Writer will have the following key responsibilities:Key...

  • User Support Technician

    6 months ago

    Ottawa, Canada Veryk.Com Inc Full time

    Education: Bachelor's degree - Experience: 5 years or more - or equivalent experience **Asset languages**: - Mandarin **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides, technical manuals and other documents to research and implement...

  • Technical Support Specialist

    3 weeks ago

    Ottawa, Ontario, Canada RJR Innovations Full time

    Job OverviewRJR Innovations is seeking a skilled Technical Support Specialist to join our team. In this role, you will be responsible for providing exceptional end-user support and ensuring timely resolution of technical issues.About the RoleProvide first-level and second-level support to end-users for our Service Desk application.Ensure all calls and emails...

  • Training & Documentation Manager

    6 months ago

    Ottawa, Canada MMIST Full time

    **Training & Documentation Manager** **Ottawa, ON | Hybrid** MMIST is a pioneering company in the field of precision aerial delivery systems. With a strong commitment to innovation and excellence, we have established ourselves as the industry leader. Our cutting-edge technologies and solutions are trusted by military and commercial customers worldwide. We...

  • User Support Technician

    6 months ago

    Ottawa, Canada PANCHE SERVICES CONSEILS INC Full time

    Education: - Expérience: **Education**: - College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years - or equivalent experience **Tasks**: - Report on the performance of computer systems and networks - Respond to users experiencing difficulties with computer - Consult user guides, technical manuals and other...

  • User Support Technician

    6 months ago

    Ottawa, Canada Turning Point Apps Corp Full time

    Education: College/CEGEP - Experience: 1 year to less than 2 years **Tasks**: - Respond to users experiencing difficulties with computer - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users in response to identified difficulties - Collect, organize and maintain a problems and...

  • Document Management Specialist

    1 month ago

    Ottawa, Ontario, Canada Randstad Canada Full time

    Job SummaryThe Document Management Specialist will play a key role in organizing and digitizing important documents within a TD Canadian Retail Branch. This role involves preparing, scanning, and reviewing documents, managing physical files, and ensuring compliance with company privacy policies.Key Responsibilities Report to an assigned TD Retail Branch to...

  • Training Documentation Manager

    5 months ago

    Ottawa, Canada MMIST Full time

    **Training Documentation Manager** **Ottawa, ON | Hybrid** Mist Mobility Integrated Systems Technology is a pioneering company in the field of precision aerial delivery and recovery systems including the Sherpa family of GPS guided parafoils, Space Recovery Systems, LaunchPADS Multi-Mission Manager, SkyLink Parachutist Navigation and Situational Awareness...

  • Technical Documentation Specialist

    2 weeks ago

    Ottawa, Ontario, Canada JSI Full time

    Job DescriptionThe Technical Documentation Specialist at JSI will be responsible for creating, validating, and maintaining comprehensive technical documentation. This includes deployment guides, upgrade procedures, system manuals, how-to guides, knowledge base articles, and troubleshooting guides.The ideal candidate will have 4-7 years of experience as an...

  • Document Storage Specialist

    2 weeks ago

    Ottawa, Ontario, Canada Randstad Canada Full time

    Job SummaryWe are seeking a detail-oriented Document Storage Specialist to join our team at Randstad Canada. As a key member of our Branch Banking Delivery Excellence unit, you will be responsible for supporting document digitization efforts in various TD Canadian Retail Branches.Key Responsibilities:Prepare paper documents stored at the branch for scanning...