Student Information Services Officer

3 weeks ago

North Vancouver, Canada Capilano University Full time

**Competition Number**
- S181137P**Position Title**
- Student Information Services Officer**Position Number**
- S99997**Employee Group**
- Staff**Position Status**
- Temporary Full-Time**Start Date**
- 04/29/2024**End Date (if applicable)**
- 07/05/2024**Department**
- Registrar's Office**Additional Notes**

**Location**
- North Vancouver**Working with us**
- At Capilano University, students are our focus. Employees play an essential role in creating an exceptional learning experience for students and a thriving campus community. Together, we are a high-performing team of individuals who make Capilano University one of the leading teaching universities in British Columbia and one of BC’s Top Employers. Grounded by our sense of purpose, we offer a meaningful, friendly and dynamic work environment.
- Do you share our purpose and passion?**What you’ll do**
- This is varied customer service, clerical, and administrative support work in support of Enrolment Services. An incumbent in this position is primarily responsible for providing a wide variety of information on university programs, services, policies and procedures to students, other employees and the general public. Duties include providing front line customer service, providing first level screening of customer needs, preparing files, assessing and compiling information, word processing, data entry, document filing, and scanning. The position reports to the Associate Registrar, Student Information Services and Reporting, and receives direction from the Supervisor, Registration and Student Information Services.
- Provides front line customer service and information to students, staff, faculty and the general public regarding admissions, transfer credit, graduation, registration, student loans and awards processes, University programs, services, procedures, and policies. Redirects inquiries and refers people to other campus services as necessary.
- Answers Registrar’s Office phone inquiries, re-directs calls, and handles emergency situations. Prepare responses to correspondence containing routine inquiries.
- Evaluates and scans documents as received. Enters information relevant to student records process. Ensures data entered is accurate.
- Enters information relevant to the admissions process (e.g. grades, test scores, English assessments, etc). Ensures data entered is accurate.

**What you’ll bring**
- Completion of one year (approximately 30 credits) of post-secondary education.
- Two years of related work experience, preferably in dealing with the public in an educational setting with significant student contact.

**For more information**
- .For more information, please see the complete **job description.**

**Benefits**
- .At Capilano University, we understand that there is more to life than work. That is why we offer comprehensive benefits and support to help you and your family live a balanced life. Take a **sneak peak** to see what it is like to work at Capilano University.Posting Detail Information

**Days and Hours of Work**
- Our standard work week is Monday to Friday, 8:30am - 4:00pm. This position may include working evenings and weekends based on departmental needs.**Bridge Period (if applicable)**

**Pay Group**
- 16**Salary**
- $52,716 annually based on 35 hours per week (with increments up to $59,256)**Union**
- MoveUP**Job Open Date**
- 04/17/2024**Job Close Date**
- 04/23/2024**Open Until Filled**
- No

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