Student Services Officer

3 weeks ago

Vancouver, Canada Bayswater Education Full time

Bayswater Education is a vibrant network of global educational centres dedicated for over 70 years to educate and inspire global people through a life-changing educational experience. We’re passionate about growing communities of global thinkers and explorers, at home and abroad - whatever their story. We set up Bayswater Education because we want young people from every walk of life to get a buzz from discovering new cultures, exploring new flavours, and learning what’s out there. We think of them as global spirits, like ourselves.

Bayswater Education offers:

- High Quality Language Courses in 10 year-round locations across 5 countries - UK, France, South Africa, Cyprus & Canada
- Career-focused Short Courses for Generation Z in London, Paris and Online like Digital Marketing or Fashion - Bayswater College bayswater.ac

Designed for today’s young people, our network of centres offers a chance to learn valuable vocational skills, inspire life-changing experiences and teach them the value of giving back. For every week of tuition that a student studies with us, we give a week of education to underprivileged people from where our students are recruited. We look beyond our borders; we embrace new cultures and are richer for it. We give access to education from the heart of London to the rest of the world.

Are you looking for an exciting opportunity supporting international students while they study in Canada and showing them all the great things, our city and our culture has to offer?

If so, Bayswater Vancouver is recruiting an for energetic individual to work in our student services department, supporting international students from around the world, between ages of 15 to 25. This is full-time position starting May 15 and ending on September 1, with the possibility of this becoming a permanent role after the summer.

As Student Services Officer you will provide care, guidance, and support for all our students, and build positive relationships in the local community as you run our activities program, and provide student services.

Your experience should include working with youth and international students, and having worked oversees would be an asset. Successful applicants will be confident and outgoing public speakers, able to dynamically mitigate risk in different scenarios while leading youth, able to build rapport and engage with a diverse range of people, customer-focused and committed to equality and diversity.

**Key Tasks and Responsibilities:
- Provide student counselling & support for all non-academic
- Ensure and maintain student satisfaction and
- Monitor students who have issues and report to Student Services Manager
- Proactively engage and connect with students, reach out to students
- Provide close monitoring and support underage students and immediately report to Student Services Manager if any issues
- Support with first day arrivals, graduation ceremony, and other school events
- Assist other Student Services team
- Plan and conduct activities and school events on and off
- Assist with social
- Ensure English only is maintained at the
- Maintain and ensure student safety and welfare at all times

**Experience**:

- Experience working with international students and youth
- Having worked or studied abroad is an asset

**Qualifications**:

- First Aid certification
- Currently pursing or graduated from a relevant program (Sports Management, Tourism Management, Event Planning, Digital Marketing)

**Skills**:

- Proficiency in Portuguese, Spanish, Japanese or Korean is an asset
- Confident public speaker
- Able to dynamically risk assess scenarios
- Resilient with a flexible, ‘can-do’ approach to work
- A team player and able to build rapport and engage with a diverse range of people
- Customer-focused
- Committed to equality and diversity
- Confident and outgoing

We believe in supporting our employees; experienced and caring leaders are in place who will support and mentor you as you take on more responsibilities and learn new skills.

Bayswater is committed to equality and diversity. Our initiatives and strategies are dedicated to develop, attract and advance the most talented individuals regardless of their race, sexual orientation, religion, age, gender, disability status or any other dimension of diversity. We are committed to equal employment opportunity.

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