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Housekeeping/laundry Manager

4 months ago

Brampton, Canada Holland Christian Homes Full time

**HOUSEKEEPING AND LAUNDRY MANAGER**

**JOB POSTING**

**Position Title**:
Housekeeping and Laundry Manager

**Employee Group**:
Permanent Full-Time

**Department**:
Environmental Services

**Posting #**:
EVS HLM PERM FT 2024-01

**Classification**:
Non-Union

**Hourly Rate**:
TBD

**Application Deadline**:
Until Filled

**Hours/Pay**:
75 hours per pay

0800 h to 1600 h

Available evenings and weekends

**Application Details**:
Submit a resume and cover letter to Human Resources

**Start Date**:ASAP

**Organization Background**:
Holland Christian Homes Inc., is a dynamic, innovative organization that provides a full continuum of care to individuals in a Christian atmosphere. It consists of two long term care homes and 6 assisted living/independent living apartment towers located in Brampton.

We believe that individuals requiring our services have the right to a lifestyle that adequately meets their physical psychological, social, cultural and spiritual needs. These services are provided by fully qualified professional staff who deliver care using a holistic approach to provide quality care and quality of life to individuals.

This Housekeeping and Laundry Manager position is reporting to the Senior Manager of Environmental Sevices, responsible for the overall cleanliness of the Holland Christian Homes, while providing Laundry services to the Manors.

**Specific responsibilities include**:

- Respects and carries out the values associated with a person-centered approach which include rights, dignity, identity, individuality, respect, privacy, choice and independence
- Provides supportive opportunities of conversation and social engagement to help people live their life and experience well-being
- Ensure that Towers, Faith Manor and Grace Manor, furnishings are kept clean and sanitary
- To ensure that each resident’s linens and personal clothing is collected, sorted, cleaned and delivered.
- Arrange to have empty room deep cleaned, ensure room is repaired/painted (if not inform Maintenance), curtains washed/hung, furniture assessed and replaced if needed. Ready for new resident arrival.
- Participate and organize with multiple departments to prepare for and complete internal transfers. Working with residents and/or families to make this process go as smooth as possible.
- To introduce myself to a new resident along with family, share what my roles and responsibilities are and what my expectations are of them. Provide a “Housekeeping/Laundry Info sheet which explains housekeeping and laundry’s role and expectations.
- Collect/label/return new resident’s clothing within 24 hours of arriving (I do this when staff are busy so it’s done on time)
- Record all clothing labeled on our “Inventory of Personal Clothing” forms.
- Respond and act on concerns from family or residents regarding clothing.
- Respond and act on concerns regarding the cleanliness of the resident room or resident home area.
- Investigate missing clothing concerns.
- Make sure all supplies/materials needed are in place so staff can do their job without hindrance.
- Attend and participate in Interdisciplinary Care Conferences.
- Participate in Accreditation
- Participate in the Continuous Quality Improvement Program.
- Participate in the Program Review Process
- Create new/review and update audits: Random Resident Home Area Audit, Resident Room Cleaning Audit, Resident Table Coverings Audit, Laundry Audit, Laundry Bins Audit, Laundry bins audit, Dresser and Night Stand Audit

**Managing Housekeeping and Laundry Staff**
- Staff scheduling. Managing, updating the Master schedule. Reviewing/managing time off requests such as: vacations, statutory holidays, in-lieu time of those statutory holidays, floats, trades, requests off, bereavement leaves, education leaves, leaves of absence etc.
- Daily sick calls or absenteeism; making sure shifts are filled.
- Daily review of Time Card.
- Staff Schedule care is not always compatible with our Collective Agreement so manual manipulation is needed and a thorough knowledge and understand of how it works to get done what needs to be accomplished.
- Communication with staff daily as required
- Setup and lead staff meetings.
- Help organize and run staff special events: Staff Christmas Appreciation Dinner, Staff Appreciation BBQ’s, Staff Appreciation Week etc.
- Hiring, interviewing, assessment, rating and approval of new hires.
- Provide orientation and training for new staff and current staff moving into new positions.
- Managing Performance
- Attend and participate in daily “Stand” up meetings in both homes.
- Work closely with the union: Christian Labor Association of Canada. Involved in negotiations.

**Maintain positive relationships with Vendors, Purchasing and Budgets**
- Cultivate good vendor relationships.
- Follow procurement policy when purchasing equipment and supplies
- Recommend to the senior manager of Environmental Services timing of purchasing of major capital items
- Ensure