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Night Auditor/front Desk Agent

4 months ago

Newmarket, Canada Newmarket Hotel & Suites Full time

Greeting guests upon their arrival and providing a hospitable welcome
- Recording client information in the company’s guest book or internal database and directing them to their designated rooms
- Receiving calls, conducting room reservations, and verifying existing bookings
- Organizing transportation services and making restaurant reservations for guests upon request
- Processing customer payments and presenting them with the bill upon check-out
- Assisting guests who request additional services including catering, wedding bookings, and retreat activities
- Keeping the front desk neat, orderly, and sanitized at all times Excellent customer service skills, phone etiquette and listening abilities
- Excellent customer service skills, phone etiquette and listening abilities
- Flexibility to work varying and extended shifts
- Ability to work under pressure while maintaining professionalism
- Attention to detail to ensure an error-free work environment
- Effective organization and time-management skills to prioritize and complete tasks on time

**Job Type**: Part-time
Part-time hours: 25 per week

**Salary**: $16.00-$17.00 per hour

Schedule:

- 8 hour shift

Ability to commute/relocate:

- Newmarket, ON L3Y 7B6: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Customer service: 1 year (preferred)

Work Location: One location