Electronic Medical Records

3 weeks ago

Calgary, Canada Mosaic Primary Care Network Full time

Electronic Medical Records (EMR) Specialist

**Status**: Regular Full-Time (1.0 FTE)

**Reporting To**:Program Manager, Medical Home Support

**Date Available**: Negotiable

**Hours of Work**:7.75 hours per day, 38.75 hours per week

**Shift Pattern**:Days

**Program**: Patient Medical Home

**Classification**:Program Specialist Level I

**Salary**:$28.79 - $37.90

**Closing Date**:January 13, 2023

**About Us**

Mosaic Primary Care Network (PCN) provides a wide range of primary health care services in the northeast and southeast Calgary communities in partnership with a group of family doctors. Our talented interdisciplinary health care teams work together to provide services that best support patient needs.

We want YOU to bring your expertise to our growing team as we continue to develop solutions to meet the needs of our local community. If you have initiative, are resourceful, engage easily in teamwork, and most importantly, want to make a difference in healthcare, we want to hear from you

**Position Summary**

The EMR Specialist is responsible for providing training and support to front-line staff in participating member physician clinics. The EMR Specialist is an integral role in the implementation of the Patient’s Medical Home, focusing on panel management, team-based care, access, use of the EMR, and screening.

The EMR Specialist role requires frequent travel between MPCN central clinics and member physician clinics to support a tailored implementation approach to participating clinics. A thorough understanding of electronic health records as well as the day-to-day operation of physician clinic and primary health care is essential to this role.

**Key Responsibilities**
- Training/Evaluation_
- Design training modules and guidelines for member clinics related to the pillars of the PMH.
- Mentors and provides structured, organized training to front-line staff (Primary Care Coordinators) in participating Mosaic PCN member physician clinics on the Patient’s Medical Home Program.
- Provides expertise and training on the functionality of the various Electronic Medical Records used in Mosaic Primary Care Network and member physician clinics.
- Supports the creation and delivery of standardized reports at the clinic and program level.
- In coordination with the Practice Facilitator assess the education needs at the practice level and collaborate in the design and/or delivery of EMR training to support PMH milestones.
- Provides EMR training to physicians and teams.
- Participates in the design of quarterly team and physician education events
- Customer Focus_
- Fosters high quality service with strong commitment to quality improvement, process implementation and patient-centered care.
- Quality Improvement_
- Working in collaboration with the Practice Facilitator to support the design of PMH goals and milestones for member clinics. Supports the development of innovative approaches to leverage strengths in addressing challenges.
- Promotes adoption of evidence-based clinical tools, forms and procedures.
- Demonstrates commitment to achieving established goals and objectives.

**Qualifications & Requirements**
- Medical Office Assistant Certificate/Diploma plus two years of experience in primary care and a minimum of two years working within a community clinic setting.
- Med-Access EMR experience required.
- Demonstrates expertise in at least one Electronic Medical Record, ideally Wolf, Accuro &/or Med Access preferred
- Demonstrates advanced understanding of primary healthcare in Alberta.
- Understands and applies Adult Learning Techniques.
- Applies quality improvement methodology.
- Demonstrates ability to efficiently and effectively learn new systems (e.g. Electronic Medical Records).
- Advanced knowledge in Microsoft Office Suite (e.g. Word, PowerPoint, Excel, Visio, etc.).
- Effectively engages team members and support team building.
- Works with a high level of autonomy, attention to detail, and professionalism.
- Possesses strong oral and written communication skills.
- Effectively prioritizes competing demands.
- Possesses strong organizational skills.
- _Assets_
- Adult Education Certificate
- Quality Improvement training

**C**ompetencies**

The **Core Competencies** listed below are identified by Mosaic leadership and should be demonstrated by all employees across the organization:
**Practice Communication Excellence (Communication)**
- Plan and deliver oral and written communications respectfully and tactfully to make an impact and persuade an intended audience.

**Build Community-Feeling (Teamwork)**
- Able to share due credit with coworkers, display enthusiasm, and team spirit and promote a friendly group working environment.

**Advocate for Patient/Client (Patient/Client-Centricity)**
- Able to demonstrate a high level of patient/client service delivery in a respectful and caring manner.

**Understand Values of Change (Adaptability)**
- Openness to different and new ways of doing thin

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