Medical Receptionist
4 weeks ago
Clearpoint Health Network, is Canada’s largest trusted provider of independent surgical and multi-disciplinary medical centers across Canada. Working in close collaboration with hospitals, insurance providers, regional health organizations and workers’ compensation boards, Clearpoint delivers high-quality care across Canada meeting the needs of patients, while alleviating capacity pressure on public health systems.
Clearpoint Health Network Inc is seeking a
**Medical Receptionist - Casual** to join our team in Calgary. This dynamic role requires availability across all centres as scheduled.
**Centre Locations**:
- Canadian Surgery Solutions - #300A, 1402 8th Ave. NW, Calgary, Alberta T2N 1B9
- Riverview Surgical Centre - 3125 Bowwood Drive NW, Calgary, AB T3B 2E7
- Rockyview Surgical Centre - 120, 1016 68 Avenue SW, Calgary, AB T2V 4J2
**Who You Are**:
As a Medical Receptionist, you will be the backbone of day-to-day logistics, arranging patient appointments, managing administrative requirements, and serving as a crucial liaison between patients and medical staff. We're looking for a well-organized, efficient, and resourceful individual with impeccable time management skills that shine even in high-stress situations.
**Key Responsibilities**:
- Identify and resolve client concerns promptly for continuity of care
- Maintain privileged and confidential client information
- Conduct quarterly reviews of client processes and files
- Act as a custodian of client standard forms and records
- Prepare reports and documents
- Active participation in required meetings, summarizing key learnings and identifying trends
- Critical role in the Administration team, handling calls, booking appointments, and performing various administrative tasks
- Assist other staff members as needed
**Skills & Qualifications**:
- Experience with robust CRMs and/or electronic medical records (EMRs)
- High attention to detail and accuracy
- Strong organizational skills, handling multiple demands and respecting deadlines
- Ability to multitask under mínimal supervision
- Excellent interpersonal relations and communication skills
- 2-3 years of previous experience in a medical facility preferred
- Completion of Grade 12 or equivalent
- Proficiency in advanced MS Office software and customer service-related technology platforms
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