Customer Experience Coordinator

1 week ago


Montréal, Canada Bijouterie Italienne Full time

**Company Overview**

**A Day in the Life of our Customer Experience Coordinator**:

- Act as first point of interaction with our customers by greeting them, offering a beverage, and directing them appropriately
- Actively engage with clients, providing a memorable experience for all
- Assist sales efforts by determining customer needs and transitioning them to Sales team
- Process all sales transactions for Sales team in POS system and create daily sales summary
- Act as a brand ambassador and keep abreast of product features, launches, and campaigns
- Receive and log all incoming packages
- Ensure that the store is neat, organized, and ready to welcome clients
- Maintain ongoing calendar of client appointments
- Participate in the procedures relating to the opening and closing of the store
- Minimum of 2 to 3 years of customer facing experience within
- Post-secondary education
- Strong organizational skills and attention to detail
- Fluent in English and French, spoken and written
- Strong communication and interpersonal skills
- Ability to connect with clients and build relationships
- Outgoing, enthusiastic and self-motivated
- Proficient with Microsoft Word, Excel, and Outlook
- Flexible schedule, able to work evenings and weekends
- Love for fashion and jewellery
- Experience within specialty and/or luxury retail, an asset

**Benefits**:

- Extended health care

Schedule:

- 8 hour shift
- Weekend availability


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