Key Worker

1 week ago

Kelowna, Canada Active Care Youth & Adult Services Full time

**Job Title**:Key Worker

**Classification**: Grid 11

**Reports To**:Program Manager

**Job Summary**:
Identifies the persons strengths, needs, preferences and risks. Develops and implements short-term plans that include goals, objectives & timelines that align with the overall Service Plan. Uses basic counselling techniques to provide emotional support and counselling to the person being supported in the Resource Home. Provides skill building using various experiential strategies in areas that align with the person’s goals, preferences, and risks.

**Qualifications**:

- Education, Training & Experience **Diploma in related human/social service field.**:

- Two (2) years recent related experience.
- Or an equivalent combination of education, training, and experience.

**Key duties and responsibilities**:
1. Assesses person’s strengths, needs, preferences & risks by using various strategies, formalized tools, conducting interviews, and meeting with the persons support network.

2. Reviews the information with Program Manager to identify strengths, needs, preferences & risks.

3. Develops a plan with the person being supported, that includes goals, objectives & timelines to address shortterm specific needs and risks.

4. Plans and engages, using a trauma information approach, in one-to-one emotional support and emotional regulation sessions using basic counselling techniques such as active listening, conflict resolution, paraphrasing, asking clarifying questions & summarizing.

5. Supports person to develop a supportive social network that promotes healthy choices and relationships

6. Works with the Program Manager and in partnership with the person, develop and document safety plans to address high risk situations, choices, relationships & behaviors.

7. Provides life skills training using a trauma informed approach that aligns with the persons needs, risks, preferences, and goals. This may include but is not limited to supporting the person to understand and manage their emotions, finding new alternatives to express feelings and emotions.

8. Uses person centered activities and recreation to support emotional regulation, achieve goals, and learn selfmanagement.

9. Recognizes, analyzes, and takes a pro-active approach to potential emergency situations, using crisis intervention training and strategies to ensure no harm comes to the person, staff and/or the public. Reports crisis to supervisor and completes and submits a Critical Incident form.

10. Evaluates the effectiveness of the various interventions, reports progress and discusses related concerns with Program Manager, to resolve and/or find new potential solutions to challenges and risks to support the person to achieve their goals and objectives.

11. In collaboration with the Program Manager, provides referrals to the other community service providers, resources, and professionals.

12. Provides emotional support to person to assist with emotional regulation, de-escalation and/or debriefing an emotional situation.

13. Assists person with activities of daily living such as feeding, lifts, transfers, hygiene, grooming and toileting.

14. Administers, records and stores medications in accordance with established policies and CARF standards.

15. At the direction of the Program Manager, schedules, transport’s and assists person with medical and dental appointments.

16. In collaboration with the Program Manager, works closely and supports the person(s) network, including family, caregivers and others identified by the person.

17. At the direction of the Program Manager, liaison with other agencies, professionals, government officials and the community.

18. Performs other related duties as required

**Job Types**: Full-time, Permanent

**Salary**: From $26.74 per hour

**Benefits**:

- Casual dress
- Company pension
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care

Schedule:

- 12 hour shift
- Day shift
- Holidays
- Monday to Friday
- Night shift
- Weekends as needed

Supplemental pay types:

- Overtime pay

**Education**:

- DCS / DEC (preferred)

**Experience**:

- Support Care: 2 years (preferred)

Licence/Certification:

- Class 5 Driver's License (required)
- Occupational First Aid Level 1 (preferred)

Work Location: In person

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