Peer Support Worker

6 months ago

Kelowna, Canada Canadian Mental Health Association, Kelowna Branch Full time

CMHA Kelowna is hiring a **6-month term** Peer Support Worker to join the Foundry Kelowna team. The full-time role is 37.5 hours per week, with a typical work week of Monday to Friday, 9:00am to 5:00pm with flexibility of extended hours on Thursdays.

**WHO IS A PEER SUPPORT WORKER?**

The Peer Support Worker participates as a member of the Foundry Kelowna team. Drawing on their own lived experience of overcoming or managing a major hurdle(s) experienced in life the Peer Support Worker helps develop a youth centred and low barrier service for young people to get the help they want when they need it. This job includes creating a comfortable, welcoming environment for young people and assisting youth and young adults with service navigation, resource information, and connecting them with Foundry Kelowna and/or community resources. The Peer Support Worker offers peer-based mentoring and emotional support, and works collaboratively with youth, and members of the care team. This position assists with the delivery of walk-in services and offers support both on a 1:1 basis and in a group setting. The Peer Support Worker acts as an advocate and role model and helps young people remember that with hope, recovery is possible.

WHAT DOES A PEER SUPPORT WORKER DO?

? Plays a key role in ensuring that the centre offers a safe, welcoming, inclusive, and youth-friendly environment;
? Establishes a purposeful relationship with young people and supports their engagement and participation in centre services ;
? Provides support, guidance and mentorship for youth and assists in sharing information on resources and service navigation;
? Assists youth with the activities of daily living including: time management, organization, and interpersonal communication;
? Accompanies youth to appointments in the community;
? Leads or co-facilitates group services to promote skills development and mental health and substance use recovery and relapse prevention;
? Assists with planning, coordinates and/or participates in recreation and social activities

? Provides support to aid with reducing youth’s distress, improves/maintains functioning, enables independence and active participation;
? Facilitates youth engagement and participation in focus groups, workshops, surveys and related activities;
? Works collaboratively with team members to meet pre-established goals and objectives; facilitates recovery-based peer support meetings and activities;
? Works collaboratively with centre staff, community and hospital-based teams to build relationships between youth, and systems to enhance the awareness of youth/family needs;
? Completes and maintains related records and documentation including: statistics, progress reports, and supporting evaluation activities;
? Participates in team meetings and organizational initiatives;
? Works as a liaison between the Foundry Kelowna Centre, the youth accessing the centre, and the Youth Peer Support Worker on the Foundry Central Office team;
? Performs other duties as assigned.

**YOUR SKILLS & EXPERIENCE**:
? Grade 12, plus related experience working with youth and young adults with mental health and/or substance use issues or an equivalent combination of education, training and experience;
? Lived experience of overcoming or managing a major hurdle(s) experienced in life, completion of (or eligible for completion of) a recognized youth peer support training program, and willing to self-identify and share experience of recovery;
? Able to establish rapport and maintain therapeutic relationships with young people;
? Empathic, compassionate, with good listening skills and creative thinking;
? Demonstrated ability to observe and recognize changes in youth, and communicate those changes to others on the care team;
? Conflict resolution and crisis intervention skills;
? Able to promote positive change and independence;
? Self-starter with a positive attitude, and able to advocate for self and others;
? Broad knowledge of social, mental health, and substance use services available in the community;
? Demonstrated problem solving and decision-making skills; ability to gather and process information to support the organization and its team;
? Well-developed communication skills; ability to speak, listen, and write clearly, thoroughly, and professionally;
? Demonstrated organizational and time management skills, accountability, reliability, and punctuality;
? Ability to work independently and show initiative, as well as be part of an inter-disciplinary team;
? Basic computer skills: experience with Microsoft Office, Excel, PowerPoint, and Outlook.

**WHO IS CMHA KELOWNA?**

**CMHA KELOWNA OFFERS YOU**:

- A competitive hourly range of $24.36-$28.01
- Vacation Pay & Personal Health Days
- A workplace culture that fosters learning, transparency, trust and teamwork

As an employer, CMHA Kelowna strives to create a workplace that respects and values all individuals, minimizes bias, and promotes the equity, diversity,

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