Resident Support Worker

4 days ago

Kelowna, Canada Kelowna’s Gospel Mission Full time

Kelowna Gospel Mission (KGM) is a faith-based non-profit organization that is committed to feeding the hungry, sheltering the homeless, and helping the hurting. KGM ministers to the whole person, spirit, soul, and body by sharing Jesus with a servant’s heart. Our services include outreach, case management, emergency shelters, dental clinic, thrift store, and supportive housing.

Our Resident Support Workers (RSW) are an integral member of KGM. This position will provide individual support for people who find themselves experiencing homelessness and want to strengthen their skills by providing a positive, respectful, and safe environment.

***Key Responsibilities**
- Handles the admission, orientation and evaluation of residents’ understanding of rules; ensures ongoing enforcement of policies;
- Recording information and maintenance of client files, daily log, and completes occurrence reports;
- Gather all equipment necessary and assist with meal services;
- Liaises with referral sources and other external agencies as needed;
- Coordinates resident care relating to security issues; may be directly involved in doing bed checks, room/personal searches;
- Providing a non-judgmental supportive environment to promote growth and empowerment;
- Performs other related tasks as required

**Position Requirements**
- Specialized training and certification in mental health, addiction, counselling or trauma is an asset
- Minimum of 3 months experience of a front-line worker with people with mental health challenges, addictions and trauma
- Completion of High School Diploma as a minimum
- Excellent verbal and written communication, organizational skills and the ability to maintain accurate records
- Ability to work well with volunteers and provide direction
- Working knowledge of Microsoft Office Suite products
- Ability to efficiently multi-task in a fast-paced environment with attention to detail
- This position is dependent on a Criminal Records Check (Vulnerable Sector).

The starting wage for this position is $23.26 per hour less applicable statutory deductions.

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