Receptionist

1 week ago

Lasalle, Canada Cestar College of Business Health and Technology - Toronto Full time

Cestar Collège, Campus Lasalle est un collège privé d'enseignement professionnel à Lasalle au Québec. Nous sommes déterminés à aider les étudiants à tirer le meilleur parti de leur formation et à les préparer à des carrières fructueuses.

**Description du poste**

Le Collège Cestar est à la recherche d'un(e) réceptionniste à temps plein. Le titulaire du poste jouera un rôle essentiel dans le maintien d'une expérience positive pour les étudiant(e)s au campus.

**Ses responsabilités sont les suivantes**
- **Accueillir les étudiants et les visiteurs**: Créer une première impression positive en accueillant les étudiants et les visiteurs avec un comportement amical et professionnel.
- **Répondre aux appels et les rediriger**:Répondre aux appels téléphoniques entrants, diriger les appelants vers la personne ou le service approprié et prendre les messages si nécessaire.
- **Gérer la réception**: Gérer la zone d'accueil, en veillant à ce qu'elle soit organisée et bien rangée.
- **Traiter le courrier et les livraisons**: Recevoir et distribuer le courrier, les colis et les livraisons.
- **Fixer des rendez-vous**: Fixer des rendez-vous pour les étudiants ou les employés, selon les besoins.
- **Fournir des informations**: Fournir aux visiteurs et aux personnes qui appellent des informations générales sur l'organisation, ses services et son emplacement.
- **Assurer la sécurité**: Surveiller et contrôler l'accès aux locaux en délivrant des badges aux visiteurs, en vérifiant leur identité et en s'assurant que les protocoles de sécurité sont respectés.
- **Assister dans les tâches administratives**: Il peut effectuer diverses tâches administratives telles que la saisie de données, le classement, la photocopie et la télécopie de documents.
- **Maintenir les fournitures**: Contrôler et commander les fournitures de bureau, en veillant à ce que la zone d'accueil soit bien approvisionnée en matériel nécessaire.
- **Participer à des projets spéciaux**: Participer à des projets spéciaux ou à des tâches selon les besoins de l'organisation.
- **Faire preuve de discrétion**: Maintenir la stricte confidentialité des informations sensibles.
- **Développement professionnel**: Mettre continuellement à jour les connaissances et les compétences liées à l'orientation et au conseil des étudiants par le biais d'opportunités de développement professionnel.

**Expérience requise**:

- Minimum de 3 ans d'expérience postsecondaire (université, collège ou collège privé d'enseignement professionnel).
- La langue française (parlée et écrite) est requise.
- L'anglais est un atout
- Compétences téléphoniques
- Communication verbale, écoute, professionnalisme, orientation client et sens de l'organisation.
- **About Us**

Cestar College, Lasalle Campus is a private career college located in Lasalle, Quebec. We are dedicated to helping students get the most from their training and preparing them for successful careers.

Cestar College is looking for a full-time receptionist at the Longueuil Campus location. The incumbent will be critical in maintaining a positive student experience on campus.

**Responsibilities Include**:

- **Greet and Welcome Students and Visitors**: Create a positive first impression by greeting and welcoming students and visitors with a friendly and professional demeanor.
- **Answer and Redirect Calls**:Answer incoming phone calls, direct callers to the appropriate person or department, and take messages when necessary.
- **Manage Front Desk**: Manage the front desk area, ensuring it is organized and tidy.
- **Handle Mail and Deliveries**: Receive and distribute mail, packages, and deliveries.
- **Schedule Appointments**: Schedule appointments for Students or Employees as needed.
- **Provide Information**: Provide general information to visitors and callers about the organization, its services, and its location.
- **Maintain Security**: Monitor and control access to the premises by issuing visitor badges, verifying visitor identities, and ensuring security protocols are followed.
- **Assist with Administrative Tasks**: May perform various administrative tasks such as data entry, filing, photocopying, and faxing documents.
- **Maintain Supplies**: Monitor and order office supplies, ensuring that the front desk area is well-stocked with necessary materials.
- **Assist with Special Projects**: Assist with special projects or tasks as needed by the organization.
- **Maintain Discretion**: Maintain strict confidentiality of sensitive information.
- **Professional Development**: Continuously update knowledge and skills related to student advising and counseling through professional development opportunities.

**Required experience**:

- Minimum 3 years post-secondary experience (university, college, or private career college experience)
- French language (speaking and writing) is a must
- English language is an asset
- Telephone Skills
- Verbal co

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