Manager, Information Technology

2 months ago

Scarborough, Canada Catholic Children's Aid Society of Toronto Full time

**CAREER OPPORTUNITY - MANAGEMENT (24-033)**

**Manager, Information Technology**
**Management**
**Permanent**
**Salary Grade Q - $128,261.09 to $160,238.18**

The Catholic Children's Aid Society of Toronto, on behalf of the Catholic community is committed to providing social services that protect children and strengthen family life.

If you value human dignity, the courage and integrity to take a stand, partnership and teamwork, cultural, racial, and individual differences; and are committed to professional excellence and the well-being of children, then contribute your talents as Manager, Information Technology on a permanent basis.

As the Manager of Information Technology, you will lead the strategic planning, implementation, and management of all IT infrastructure, systems, and services within the organization. As the leader and most senior staff member in the department your primary responsibility is to ensure the agency’s technology solutions effectively support the delivery of services while aligning with industry standards, privacy regulations, and operational efficiency. In this role, you will foster innovation and guide a collaborative, security-focused team to maintain robust and scalable technology services in a social services environment.

**KEY RESPONSIBILITIES**:
**Strategic Leadership**:

- Lead the development and execution of the IT strategy to support organizational goals, enhancing service delivery and operational workflows.
- Collaborate with senior leadership to identify opportunities for leveraging technology to improve service delivery and administrative processes.
- Manage the IT budget, ensuring cost-effective investments in technology, services, and vendor relationships.
- Create and update policies and procedure for CCAS users of technology.
- Ensure compliance with industry standards and regulations.

**Team & Project Management**:

- Lead a team of diverse IT professionals approx. 14 FTE, providing mentorship, professional development, and fostering a culture of continuous improvement.
- Oversee IT project lifecycles, ensuring successful implementation, on-time delivery, and adherence to scope and budget.
- Coordinate cross-functional teams to ensure seamless collaboration between IT and other departments.
- Leads System Development Team, Technical Support Administration Team, and Network Administration Team.
- Recruit, train, and supervise IT staff.
- Set job expectations and monitor performance of IT Teams and members.

**Infrastructure & System Management**:

- Ensure the integrity, security, and performance of the IT infrastructure, including networks, servers, and cloud-based systems.
- Maintain business continuity through the development and implementation of disaster recovery and data backup plans.
- Manage and support access to telecommunication services, CCTV and Audio-Visual systems.

**Cybersecurity & Compliance**:

- Lead the organization’s cybersecurity efforts, implementing proactive measures to safeguard sensitive service recipient and organizational data.
- Ensure compliance with Canadian Federal and Ontario provincial data privacy laws and other regulatory frameworks, adapting policies and practices as needed.
- Conduct regular audits of IT systems to maintain compliance with applicable standards and certifications.
- Develop and maintain disaster recovery plans and backup procedures.

**Innovation & Digital Transformation**:

- Explore and introduce emerging technologies, including artificial intelligence (AI), and data analytics, to drive organizational innovation.
- Lead the digital transformation journey by championing new technology solutions that enhance the employee experience.
- Partner with service teams to ensure IT systems support evolving Child Welfare delivery models.

**Stakeholder Engagement**:

- Serve as the primary liaison between IT and other organizational departments, building strong relationships with internal and external stakeholders. Collaborate with information management, case management technical team, and quality improvement departments for ongoing improvements.
- Engage with professionals and administrative staff to identify needs and tailor IT solutions accordingly.
- Represent the organization at industry forums and collaborate with provincial and regional IT leaders on sector technology initiatives (i.e. Child Protection Information Services (CPIN), Oracle ERM and other provincially lead platforms)

**Qualifications**:

- Education: Bachelor's degree in Information Technology, Computer Science, or a related field. A Master’s degree is an asset.
- Experience: Minimum of 5 years of IT leadership experience, preferably within Public Sector, with a proven track record in managing complex IT Infrastructure, services, and teams.
- Certifications: Relevant IT certifications (e.g., ITIL, PMP, CISSP) are desirable.
- Familiarity with Document Management Software, e.g. Lotus Notes, Laserfiche, OpenText; other ERP such as Oracl

  • Information Technology

    7 months ago

    Scarborough, Canada N & T Global Services Inc. Full time

    Education: Bachelor's degree - Experience: 1 to less than 7 months **Work setting**: - Computer hardware or software retailer/wholesaler **Tasks**: - Design, develop and implement information systems business solutions - Provide advice on information systems strategy, policy, management and service delivery **Certificates, licences, memberships, and...

  • IT (Information Technology) Consultant

    6 months ago

    Scarborough, Canada VOICEBOOTCAMP INC. Full time

    Work Term: Permanent - Work Language: English - Hours: 35 hours per week - Education: Bachelor's degree - Experience: 1 year to less than 2 years - or equivalent experience **Tasks**: - Confer with clients to identify and document requirements - Conduct business and technical studies - Design, develop and implement information systems business solutions -...

  • Comptia Security+ Instructor

    2 months ago

    Scarborough, Canada NetPLUS College of Information Technology Full time

    **CompTIA Security+ Instructor** Location: Scarborough, Ontario, Canada Type: Part-Time **About NetPlus College of Information Technology**: NetPlus College of Information Technology is seeking a skilled and experienced instructor to lead our CompTIA Security+ certification course. Our mission is to equip students with the practical knowledge and skills...

  • Information Technology

    6 months ago

    Scarborough, Canada New Vision Systems Canada Inc. Full time

    Education: Bachelor's degree - Experience: 5 years or more **Work setting**: - Consulting firm **Tasks**: - Confer with clients to identify and document requirements - Conduct business and technical studies - Design, develop and implement information systems business solutions - Provide advice on information systems strategy, policy, management and service...

  • Analyst, Information Technology

    6 months ago

    Scarborough, Canada SAZAN IT CONSULTING INC. Full time

    Education: Bachelor's degree - Experience: 1 year to less than 2 years **Work setting**: - Consulting firm **Tasks**: - Confer with clients to identify and document requirements - Conduct business and technical studies - Design, develop and implement information systems business solutions - Provide advice on information systems strategy, policy, management...

  • Technical Program Manager

    6 months ago

    Scarborough, Canada Mouri Tech Inc Full time

    Education: - Expérience: **Education**: - Bachelor's degree **Tasks**: - Plan and control budget and expenditures - Establish and implement policies and procedures for information systems - Authorize the development of specifications for products or services - Recruit, train and supervise staff - Assign, co-ordinate and review projects and programs -...

  • Computerized Information Systems Manager

    6 months ago

    Scarborough, Canada MESONS TECHNOLOGIES INC. Full time

    Work Term: Permanent - Work Language: English - Hours: 30 to 32 hours per week - Education: Bachelor's degree - Experience: 1 year to less than 2 years **Work setting**: - Primary industry **Tasks**: - Plan and control budget and expenditures - Establish and implement policies and procedures for information systems - Authorize the development of...

  • Purchasing Manager

    6 months ago

    Scarborough, Canada Fortress Technology Inc Full time

    Fortress Technology is a rapidly growing metal detector manufacturer. Our team delivers exceptional service and products to a diverse customer base, ranging from international Fortune 500 companies to local, privately owned companies. By understanding the specific needs of our clients and their customers, we design and manufacture custom industrial metal...

  • Vp of Technology

    6 months ago

    Scarborough, Canada Allied Technical Sales Full time

    ATS is the industry leader in using technology to revolutionize engineering and design processes. We create tools to help engineers and architects to integrate complex systems quickly and accurately for North America’s most exciting building projects. ATS has a strong work ethic committed to delighting clients and providing them with exceptional service....

  • Testing & Administrative Coordinator (Full-time

    2 months ago

    Scarborough, Canada NetPLUS College of Information Technology Full time

    Job Title**:Testing & Administrative Coordinator (Full-Time, In-Person)** Location: Scarborough, Ontario (Kennedy & Ellesmere) We are hiring a full-time Testing & Administrative Coordinator responsible for managing exam sessions and performing administrative tasks. This in-person role, and you must be able to commute to Scarborough, Ontario. It requires...

  • Admission Manager

    6 months ago

    Scarborough, Canada Alpha College of Business and Technology Full time

    **Job Title: Admission Manager** **Company Overview**: Alpha College offers post-secondary and language programs to both domestic and international students in Toronto. The college is a registered education provider through Alpha College of Business and Technology with the Ministry Colleges and Universities, Private Career Colleges Branch. Additionally,...

  • Admission Manager

    6 months ago

    Scarborough, Canada Alpha College of Business and Technology Full time

    **Job Title: Admission Manager** **Company Overview**: Alpha College offers post-secondary and language programs to both domestic and international students in Toronto. The college is a registered education provider through Alpha College of Business and Technology with the Ministry Colleges and Universities, Private Career Colleges Branch. Additionally,...

  • Information Technology

    2 weeks ago

    Scarborough, Canada Koppert Canada Limited Full time

    Education: - Expérience: - **Education**: - College/CEGEP - ** Tasks**: - Respond to users experiencing difficulties with computer - Consult user guides, technical manuals and other documents to research and implement solutions - Provide advice and training to users in response to identified difficulties - Collect, organize and maintain a problems and...

  • Sales Manager, College

    6 months ago

    Scarborough, Canada Alpha College of Business and Technology Full time

    **Company Overview**: Alpha College offers post-secondary and language programs to both domestic and international students in Toronto. The college is a registered education provider through Alpha College of Business and Technology with the Ministry Colleges and Universities, Private Career Colleges Branch. Additionally, Alpha College has formed a...

  • Technology Infrastructure Administrator

    3 months ago

    Scarborough, Canada Centennial College Full time

    Job Number: - J0924-0412- Job Title: - Technology Infrastructure Administrator (Temporary Contract)- Job Type: - Temp FT, Support- Bargaining Unit: - Non-bargaining- School/Department: - Strategy, Alignment & Analytics- Campus: - Progress Campus (with travel to all campuses)- Location: - Greater Toronto Area- Pay Range: - $46.08 - $53.43/Hour- Pay Band: -...

  • Student Recruitment Manager

    6 months ago

    Scarborough, Canada Alpha College of Business and Technology Full time

    **Company Overview**: Alpha College offers post-secondary and language programs to both domestic and international students in Toronto. The college is a registered education provider through Alpha College of Business and Technology with the Ministry Colleges and Universities, Private Career Colleges Branch. Additionally, Alpha College has formed a...

  • Student Recruitment Manager

    6 months ago

    Scarborough, Canada Alpha College of Business and Technology Full time

    **Job Title: Student Recruitment Manager** **Company Overview**: Alpha College offers post-secondary and language programs to both domestic and international students in Toronto. The college is a registered education provider through Alpha College of Business and Technology with the Ministry Colleges and Universities, Private Career Colleges Branch....

  • Student Recruitment Manager

    6 months ago

    Scarborough, Canada Alpha College of Business and Technology Full time

    **Job Title: Student Recruitment Manager** **Company Overview**: Alpha College offers post-secondary and language programs to both domestic and international students in Toronto. The college is a registered education provider through Alpha College of Business and Technology with the Ministry Colleges and Universities, Private Career Colleges Branch....

  • Student Recruitment Manager

    6 months ago

    Scarborough, Canada Alpha College of Business and Technology Full time

    **Job Title: Student Recruitment Manager** **Company Overview**: Alpha College offers post-secondary and language programs to both domestic and international students in Toronto. The college is a registered education provider through Alpha College of Business and Technology with the Ministry Colleges and Universities, Private Career Colleges Branch....

  • Purchasing Clerk

    4 months ago

    Scarborough, Canada Fortress Technology Full time

    Fortress Technology is a global leader in the design, manufacturing, and sales of metal detection equipment. Our team delivers exceptional service and products to a diverse customer base, ranging from international Fortune 500 companies to local, privately owned companies. By understanding the specific needs of our clients and their customers, we design and...