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Program Delivery Officer

5 months ago

Edmonton, Canada Canadian Grants Ltd Full time

**Overview**:
As a Program Delivery Officer, you will play a pivotal role in supporting the team lead in the development and execution of services within our organization. You will be responsible for creating comprehensive documentation for service delivery, utilizing Adobe software proficiently, and ensuring the organization and maintenance of all service delivery documentation. This position requires strong organizational skills, attention to detail, and the ability to collaborate effectively with various stakeholders.

**Key Responsibilities**:
1. Documentation Development:

- Create and maintain detailed documentation for service delivery processes, procedures, and workflows.
- Collaborate with team members to gather information and insights necessary for documentation development.
- Ensure documentation is accurate, comprehensive, and up-to-date with current practices and standards.

2. Organization and Maintenance:

- Maintain the centralized location for all service delivery documentation.
- Maintain organizational systems to ensure easy access and retrieval of documentation for team members.
- Regularly review and update documentation to reflect any changes or improvements in service delivery processes.

3. Collaboration and Support:

- Work closely with the team lead and other team members to support the development and implementation of services.
- Provide assistance to the team regarding documentation and best practices.
- Collaborate with cross-functional teams to gather input and feedback for continuous improvement of service delivery documentation.

4. Quality Assurance:

- Conduct periodic reviews and audits of documentation to ensure accuracy, consistency, and compliance with organizational standards.
- Identify and address any discrepancies or errors in documentation promptly.
- Implement quality assurance measures to uphold the integrity and effectiveness of service delivery documentation.

**Skills and Qualifications**:

- Some college or university
- Adobe Proficiency:

- Edit and format documents effectively using Adobe tools.
- Stay updated on new features and best practices in Adobe software to optimize document creation processes.
- Canva Proficiency:

- Create Designs: Design visually appealing graphics for various purposes.
- Customize Templates: templates will be provided to you to produce content. You may be required to adapt and change the template.
- Strong organizational skills with the ability to manage multiple tasks and priorities effectively.
- Excellent written and verbal communication skills, with a keen eye for detail.
- Ability to work both independently and collaboratively in a team environment.
- Strong problem-solving abilities and a proactive approach to addressing challenges.

**Note**: This job description outlines the primary responsibilities and qualifications for the Program Delivery Officer position. Additional duties may be assigned as necessary to support the goals and objectives of the organization.

Note: Applicants need to be
- Between the ages of 15 - 30
- Canadian citizen or PR holder

Pay: From $15.50 per hour

Expected hours: 35 per week

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday

**Education**:

- Secondary School (preferred)

**Language**:

- English (preferred)

Work Location: Hybrid remote in Edmonton, AB T5J 3R8

Application deadline: 2024-05-20
Expected start date: 2024-06-01