Client Project Administrator

3 weeks ago


Markham, Canada Broadridge Full time

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team.

Broadridge is hiring We are seeking a dynamic Client Project Administrator (Contract) in our Markham, ON office. In this role, you will build and maintain positive and productive long-term relationships with the Relationship Managers and leaders. This role will be responsible for performing administrative tasks such as data entry and analysis, coordination of data receipt from external parties, balancing and preparing data for loading to mainframe, preparation of business rules as well as corresponding with internal and external customers. This role is part relationship management, part service delivery, part trouble-shooter, and part process improvement implementer.

Key Job Functions/Responsibilities- Work on ongoing projects updating client information and work with internal teams to ensure all information is accurate, as well as reaching out to external clients for missing information- Build, maintain and distribute reports and tracker documents for the management team, Relationship Managers, and Project Managers- Act as a supporting member of the client services team- Work regularly in Excel inputting and extracting data from spreadsheets, utilizing v-lookups and pivot tables, generating reports, and creating macros- Produce ad-hoc data and reports as requested- Assist in developing and/or implementing monitoring tools and procedures- Participate in ongoing projects; including analyzing data, sorting files, drafting written procedures, etc. as requested- Participate in System Enhancement Request process, including writing and reviewing project documents, and participating in testing- Generate and distribute time-sensitive reports and correspondence- Research requests from clients regarding their needs and interests and respond in a timely manner- Attend investor meetings as required for shareholder validation or to scrutineer- Develop knowledge of National Instrument 54-101, National Instrument 51-102, National Policy 11-201 and National Instrument 81-106- Flexibility to work overtime- Other duties as assigned

Basic Skill Level Requirements

**Education**:
- Bachelor’s Degree in Business Administration or related field- Professional accreditation in Project Management (PMI) is an asset.

**Experience**:
- 2+ years of experience in an administrative, sales support and/or client support role- Financial services and print industry knowledge- Familiarity with key markets (investment community) is an asset- Excellent knowledge of Microsoft suite products, including Word, Excel and Powerpoint

**Skills**:
- Excellent time and project management skills- Experience utilizing project management software- Excellent interpersonal and communication skills- Strong organizational skills- A proactive, “service-first” attitude combined with superior interpersonal and presentation skills- Ability to work independently on projects, with tight deadlines, under mínimal supervision

Tools:
- Windows environment- Microsoft Office Suite- All necessary advanced technological tools are provided- Exposure to database systems is an asset

Recruitment Process

Workplace Flexibility

We are committed to supporting flexible work arrangements, investing in technology or other resources to enable you to work from home effectively, wherever possible.

At this time this is a hybrid role, and therefore you should have a basic home office set up, high-speed internet, and the ability to work without distractions during core business hours.

Accessibility & Accommodation

Broadridge is an equal opportunity employer and is committed to a diverse and inclusive workplace ensuring that equal employment opportunities are provided to all individuals, regardless of race, colour, gender identity, sexual orientation, marital status, creed, age, disability, religious affiliation, or national origin or citizenship. If you require any accommodations during the recruitment process, please notify our recruitment team.

LI-Hybrid #LI-TN1


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