Student Communication Specialist

6 months ago

Oakville, Canada Sheridan College Full time

The Student Communications Specialist works in an integrated way to support the development and management of communications related to the student lifecycle. With a focus on current students, the successful incumbent will work within Sheridan’s central communications team.

The incumbent develops and coordinates key communications and marketing initiatives that primarily support student onboarding, the first-year experience and the full service-to-student continuum. The incumbent works collaboratively with other divisional communications personnel and managers, including collaboration with the Student Experience and Enrolment Management (SEEM) division, to ensure clarity and continuity in messaging, so that the student communications experience flows as an integrated engagement with Sheridan.

**What You’ll Be Doing**
- Managing and contributing to a comprehensive communication activity schedule/content calendar to ensure alignment and integration across Sheridan’s student-facing channels.
- Supporting the creation of engaging and student-centric communications, including the weekly student newsletter, posts on Sheridan’s intranet, and social media content, by gathering information of interest to prospective and current students and stakeholders (e.g., current student promotions, alumni engagement).
- Contributing ideas and information to support the planning of communications and marketing campaigns for Student Affairs (SA), Career Integrated Learning (CIL) and the enrollment needs across SEEM.
- Contributing student-centric news releases and stories to the Sheridan Newsroom by interviewing and profiling key stakeholders, working closely with SEEM managers, and attending special events.
- Provides communications guidance and develops content in support of Sheridan’s emerging student experience integration model.
- Utilizing target audience personas and data intelligence to create communications content that is targeted with calls-to-action in a coordinated and brand consistent manner across Student Affairs, Career Integrated Learning and in all student engagement activities across the SEEM division.
- Performing other related duties as assigned.

**About You**

You will have excellent written and oral communication skills to elicit accurate information, conduct interviews with students, professors and the larger community with the ability to collaborate with and coordinate cross-functional groups toward the goal of engaging and relevant student communications.

You bring experience producing content across a range of media, including social media, print and digital formats along with excellent research and analysis skills will help to facilitate the measurement, interpretation, and presentation of information in the most impactful way.

You bring excellent organizational skills to co-ordinate several projects with the ability to work independently to multi-task, prioritize, balance, and manage multiple complex and competing demands and changing priorities.

You have exceptional writing, proofreading, editing, and research skills that allow you to work effectively under pressure with high volumes of work.
- 4- year degree in Communications, Marketing, Publishing, English or a related filed with an emphasis on written communication.
- Experience creating communications for a post-secondary student audience preferred.
- Demonstrated interest in the post-secondary (PS) student learning experience and student success.
- Excellent writing, proofreading, editing, research, and grammatical skills.
- Demonstrated success coordinating cross-functional groups.
- Demonstrated good judgement, initiative, and creative problem-solving skills to a team environment.
- Intermediate to advanced working knowledge of digital brand management template platforms (i.e., Canva)

**Who We Are**:
“At Sheridan, we are passionate about the transformational role we play in people’s lives. Our graduates enjoy a well-deserved reputation for their ability to succeed in the workplace from day one. This is a testament to Sheridan's dedicated and caring faculty and staff, who have strong ties to industry and ensure our students have hands-on learning experiences and the best possible preparation for their future careers. We're building a new, groundbreaking model of higher education — one that prepares graduates with the hard and soft skills to navigate change in a complex world. As a member of the Sheridan community, you will have the opportunity to shape our teaching and learning experience and help prepare the future leaders of tomorrow.”
Within Communications and Marketing and across the Division of the Student Experience & Enrolment Management we pride ourselves on being student-centric in all that we do, which starts by understanding the needs of our students and how best to support and service them.
- For more information, visit: Why Work at Sheridan

**Other Details**

**Faculty/Department**: Communications, Public

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