Team Lead, IT Business Analysis

3 days ago


Montréal, Canada Telecon Inc. Full time

Do you enjoy developing professional relationships, improving enterprise processes, and maximizing the value of technological investments? Do you know how to lead a team of IT specialists and want to make a positive impact on their career development? We need you

Telecon is looking for a Business Analysis Team Lead who will play a strategic role by partnering and working with leaders in operations (Connectivity, Infrastructure, Locate and Engineering) to deliver value to Telecon through technology solutions. The next couple years are especially crucial for Telecon and promises several interesting opportunities. With a major digital transformation program underway and the introduction of a new project and service management platform at its core, challenging and stimulating deliverables will be in no short supply. So, we are looking for a motivated and dedicated individual with a strong drive to generate value through organizational transformation.

The selected person will be responsible for a team of 5 Business Analysts / Application Specialists in addition to some consultants and integrators depending on project load. He or she will join a team of 3 leaders reporting to the company's Applications and Business Analysis Director.

Telecon's IT team is young, dynamic, and constantly aims to modernize its work practices and tools to keep up with industry trends. We also use the Scrum framework in all our delivery activities.

**Responsibilities**:
Create an IT focused business partner relationship with leaders in business units.
Understand the main processes and potential areas for improvement of each service.
Propose solutions, technological or not, that will improve the efficiency of the company's operations.
Develop and maintain an 18-month technology roadmap containing the initiatives for each operating unit.
Lead the sprint reviews and update the backlog of the different products where a product owner cannot be appointed on the client side.
Work with the business analysts of your team and support them in their daily tasks (business process analysis, documentation of requirements, software configuration, testing and quality control, training, other related tasks )

Requirements & Working Environment

Must be fully bilingual French-English
Strong interest for Information Technology
Minimum of 5 years of experience as a Business Analyst
Experience in IT Project Management
Customer-oriented with a focus on achieving results
Good written and oral communication skills
Team player
Experience with agile methodologies (Scrum, Kanban, etc.) an asset
Experience with Azure DevOps an asset

Permanent remote work is allowed, with some exceptions for the occasional in-person team meeting.

ABOUT TELECON GROUP

LI-remote


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