Customer Service Representative

4 weeks ago

Montréal, Canada Duo Display Canada Full time

**Conseiller du service à la clientèle - Suivi de commandes et gestion de projets**

Duo Display est un leader mondial en stand d’exposition. Pour accompagner sa croissance au Canada et aux États-Unis, Duo Display recrute un(e) Conseiller(ère) à la clientèle. En tant que membre du l’équipe du service à la clientèle, vous avez en charge la gestion administrative des commandes clients et vous êtes l’interface entre nos clients et nos équipes de production.Type d'emploi : Temps Plein, Permanent

Horaires de travail : 8h30-17h00 (LUN-VEN)Responsabilités:

- Répondre aux demandes et questions des clients de manière professionnelle et efficace
- Conseiller les clients sur nos solutions et préparer des devis
- Prendre les commandes et les saisir dans notre logiciel de gestion
- Faire le suivi des commandes auprès des clients et de la productionExigences:

- 1 à 2 années d’expérience dans un poste semblable
- Excellentes compétences informatiques
- Excellente communication tant verbale qu’à l’écrit
- Qualités organisationnelles supérieures et capable de fixer les priorités et de respecter les engagements pris
- Capable de travailler aussi bien en équipe que de façon autonome
- Réel souci du détail
- Bilingue Français/AnglaisAvantages:

- Nous offrons une assurance collective prise en charge pour moitié par l’employeur et qui comprend l’assurance pour les soins de santé, dentaire, assurance vie et assurance pour invalidité de courte et longue durée.
- En plus des 10 jours de congés annuels, nous offrons également 6 jours de congés maladie payés, de même qu’un congé payé pour votre fête.

Type d'emploi : Temps Plein, Permanent

Salaire : 19,00$ par heure
- Customer Service Representative - Multicultural and dynamic work environment.

Duo Display is world leader in exhibit solutions. To support its growth in Canada and the United States, Duo Display is recruiting a Customer Service representative. As member of the customer service team, you are responsible for the administrative management of a customer portfolio and you are the interface between the customers and our production teams., Permanent

Work hours: 8:30am-5:00pm (MON-FRI)**Responsibilities**:

- Provide information and estimates to clients
- Accurately enter orders into the ERP system
- Follow up with clients and the production team on the status of orders**Requirements**:

- 1 - 2 years of similar work experience
- Excellent computer skills
- Excellent communications skills (written/verbal) and interpersonal skills
- Able to set priorities, remain organized and follow-through
- Ability to work independently and as a team player
- Exceptional attention to detail
- Fluently bilingual, both spoken and written (English / French)**Benefits**:

- We offer a group insurance that is half covered by the company and which includes insurance for health care, dental, life insurance and short & long-term disability insurance.
- In addition to the yearly 10 vacation days, we also offer 6 full paid sick days, as well as paid leave for your birthday.

Type d'emploi : Temps plein, Permanent

Salaire : 19,50$ par heure

Avantages:

- Assurance Maladie Complémentaire

Horaires de travail:

- 8 Heures
- Du Lundi au Vendredi

Formation:

- École Secondaire (Souhaité)

Expérience:

- service à la clientèle: 1 an (Obligatoire)

Langue:

- Français (Obligatoire)
- Anglais (Obligatoire)

Lieu du poste : Un seul lieu de travail

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