Planning Coordinator

3 days ago

Niagara Falls, Canada Chapel Heights Full time

Planning Coordinator
- Sales Contract ( commission only)

**Please note that this position is a contract position and you will be paid commission only for all suites rentals.

**Chapel Heights a Sedona Senior Community**

Chapel Heights, a Sedona Senior Retirement Residence, in the Heart of Niagara. We are offering a full continuum of care, in our newly renovated, luxurious 80 suite residence on a beautiful 5 acre property. Surrounded by shopping, restaurants and Movie Theatre, our residence will include amenities such as a beautiful open dining room and large outdoor patio, an indoor salt water pool, an exercise room for the vibrant senior, library, bistro, theatre, activity and games room, hair salon, large events room and our very own beautiful Chapel. We are a unique Retirement Residence that will always respect and provide a one on one approach for our residents, catering to their individual needs. Our staff will be warm and welcoming, caring for all of our seniors as one of their very own family members. At Chapel Heights our success will be our people, our team and we look forward to lighting the lives of our residents in their new caring and happy home.

**Planning Coordinator**:
As our Contract Planning Coordinator, you will have the opportunity to develop and coordinate our community outreach and marketing plan for our newly renovated retirement home. Office space is provided on site to allow for planning, coordinating and generating leads both internally and externally with targeted events. In addition, you will be meeting and engaging with potential residents, securing deposits for specific suites and continue to guide and support future residents and their family members through the difficult process of moving. You will be responsible for all sales, marketing and promotional activities and materials related to the awareness and lease up of the new retirement residence.

Our Planning Coordinator must have a passion for connecting with people, selling wonderful care and retirement living as well as exhibit enthusiastic networking within your community to set the stage for our opening. You will be responsible for communicating the variety of amenities we will have to offer our potential residents, showing them everything there is to love about Chapel Heights and putting their mind at ease so they can move in You will be responsible for tours, administration, production of sales reports and prospect management in a timely and efficient manner while ensuring prompt communication with the leadership and Support Office teams. You will connect with potential prospects while growing, maintaining and updating a fully completed database. Developing a robust referral network is a critical part of the role and significant work will be required outside the Community building a strong referral network, especially in care. Remaining connected with all leads and fostering the community waitlists and referral networks will be imperative.

You will work with the General Manager to develop and implement marketing and sales plans. As the Planning Coordinator you will research, plan, budget and coordinate on-site and off-site marketing events to attract prospects and build relationships that lead to new deposits and move-ins. In a newer community, it is possible to hold multiple (3-4) events per month and this is an important part of the job. You will complete post-activity synopsis and reports to display return on investment.

**COMPETENCY/ABILITIES**:

- Graduate of a post-secondary sales and marketing program or related program
- Experience in developing and implementing sales and/or marketing plans, social and website updates, public and community relations campaigns and special events
- Excellent interpersonal skills with proven relationship selling skills
- Superior oral, written and listening communication skills
- Experience in developing and managing budgets.
- An independent, capable leader who excels and enjoys a team environment

**QUALIFICATIONS**
- Knowledge of and experience in senior living, hospitality, public health or the private health sector
- Experience in event planning
- Strong computer skills including experience with a customer management database (CRM software PCC)
- Strong planning, organizational and management skills
- Self-directed, motivated and resourceful, always performing in a highly professional manner

**WHAT WE ARE LOOKING FOR**:

- An experienced CRMC who is, humble and people smart, who lives the Chapel Heights strong values and fosters trust, stability, compassion and hope with every interaction.
- Excellent interpersonal and communication skills.
- Demonstrated strength in ability to motivate, lead and collaborate.
- Demonstrated exceptional business acumen, including deep knowledge of sales metrics and sales reports, including examples of times when knowledge of the data has resulted in a shift in strategy.
- Superior oral, written and listening communication skills and a

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