International Transition Coordinator

2 months ago

Kitchener, Canada Conestoga College Full time

Requisition Details

**Job Title**:
**International Transition Coordinator**

**Requisition #**:
**22-764R2**

**Campus**:

Doon

**Department**:

International Student Support Services

**Payband**:

H

**Starting Rate**:

$33.38

**Payband Range**:

$33.38 - $38.75

**Hours/Week**:

37.5

**Posting Date**:

Tuesday, February 21, 2023

**Closing Date**:

Sunday, March 5, 2023 at 11:59 PM EST

**Vacancy Type**:

Support Staff - Full-time Temporary Appendix D Contract

Support Staff Full-time Appendix D Contract Replacement Position (Immediate - April 28, 2023) - Repost

(First consideration for Support Staff and Academic positions will be given to internal applicants in accordance with the respective Collective Agreements)

The International Transition Coordinator (ITC) plays a critical role in the successful transition of international students to Canada, Conestoga College, and the local community. This position facilitates all aspects of pre-semester, pre-arrival and settlement advising that supports students with initial on-boarding, orientation and ongoing services help as required. The ITC liaises with college stakeholders to effectively develop informational resources and interactive learning activities across a variety of platforms. The incumbent will be responsible for providing post-arrival and settlement support on an as-needed basis to international students during and after their initial on-boarding and settlement, as well as providing support to international graduates as they prepare to transition in the community after graduation.

**Responsibilities**:

- Provides confidential, transactional support and guidance to international students as they transition to the Canadian post-secondary and broader community experience
- Ensuring international students are provided with the necessary tools, information, and resources to successfully transition to Conestoga and their new community prior to and after arrival
- Developing, organizing, and facilitating early welcome and on-boarding events
- Participating in college-wide, virtual student program orientations and other in-person orientation events and initiatives, such as Success Week, Diversity Week, etc.
- Working with student staff and volunteers to establish a strong connection to the international student community through various outreach activities such as social media, videos, workshops, website, and other social media postings
- Facilitating appropriate college connections and referrals to support student concerns and needs
- Participating in the “classroom visit” program as developed by a collaborative team of college departments and requested by faculty on an as-needed basis
- According to new government and college mandatory arrival requirements (due to COVID-19), following up with students regarding arrival plan submission, information confirmation and missing requirements requests to ensure students’ readiness and approval to begin studies
- Supporting soon-to-be graduates with tools, resources, and information to help them transition from Conestoga to the wider community
- Facilitating Safety Abroad Pre-Departure Workshops for all Conestoga students either studying or working abroad in placements sanctioned by their program
- Acting as the primary contact for international student housing information, the ITC will respond to queries from potential and current students, agents, recruiters, and other interested parties
- In accordance with the Residential Tenancies Act and Landlord and Tenant Board procedures, providing resources, referrals, and information to students, especially those who are experiencing off-campus housing disputes and need help with landlord/tenant conflict resolution
- Creating and maintaining a current database of emergency housing options that are available
- Assisting with hiring, training, and supervising of housing student peer staff and/or volunteers
- Creating and maintaining informational resources and learning activities
- Liaising and collaborating with other college departments as appropriate to develop and implement informational resources and learning activities to support desired outcomes
- Under the direction of management, liaising and collaborating with community organizations/external stakeholders as required to increase service support and resources for international students
- Maintaining records and statistics, analyzing quantitative and qualitative data, evaluating the effectiveness of initiatives against defined outcomes, developing reports, and making recommendations to support continuous improvement
- Researching best practice models and liaising with Transition Coordinators across campuses to share best practices related to international student transition support
- Building awareness of International Office Services and supports during the academic cycle through timely communications with faculty, staff and students
- Representing the college on relevant college and community comm

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