Supervisor, Transit Operations

3 weeks ago

Kitchener, Canada Region of Waterloo Full time

**Our Story**:
Committed to fostering opportunities for current and future generations, the Region of Waterloo is an inclusive, thriving and sustainable region of connected rural and urban communities with global reach. Our mission is to serve, engage and inspire, by delivering quality services to a diverse population of 630,000+, while creating a healthy, collaborative environment of learning, respect and innovation.

This is a place where employees are valued and recognized for their talents and contributions to our success. Our employees take pride in making a difference in people's lives through the work that we do. We are looking for people like you to help make it happen.

**Our Team**:
We are a group of Transit professionals executing on the Region’s vision of a sustainable transportation system providing safe, reliable and customer-focused transit services to our community.

**The Opportunity**:
Reporting to the Assistant Manager, this exciting opportunity would be well suited for a leader who is looking to be part of a dynamic service-oriented team. As the Supervisor, Transit Operations you will supervise both conventional and specialized bus operators and will be responsible for supervising on-street transit services and operations.

You will have a strong knowledge of transit operations and progressively responsible supervisory experience in the areas of street operations, dispatch, administration, operator recruitment, and training and performance management.
You bring to the table strong communication and human relations skills to respond to the public, and to provide follow up and feedback.
You will coordinate transit service route and schedule adjustments, monitor software systems, and patrol transit routes to monitor work performance.
We will look to you to investigate incidents and collisions and provide all appropriate documentation and feedback.
You will communicate with emergency services to assist with investigations and contact staff regarding road conditions, detours and road alignments.
Perform related duties as required.

You will have demonstrated leadership skills to supervise, instruct, and train staff in work methods and procedures.
You will have a strong background in the coordination and organization of work for a large team.
You will have strong computer skills in Microsoft Office and transit operating systems.
Must have a valid class C driver's license with Z-air brake endorsement and acceptable driving record to operate Regional vehicles, as required. Or, must have a valid G driver’s license and acceptable driving record upon hire and attain a valid class C driver's license with Z-air brake endorsement within probationary period.
Must provide a satisfactory vulnerable sector police check.
Ability to work rotating shifts anywhere between the hours of 4 a.m. and 3 a.m., including weekends and statutory holidays.
Ability to travel within and outside Waterloo Region.
Ability to support and demonstrate the Region’s values.

**Additional Information**:
In addition to offering a competitive compensation package, we have a strong focus on health and wellness, including fitness facilities and family-focused benefits.

We thank all applicants in advance; however, we will be corresponding only with those selected for an interview.

The Region of Waterloo is an equal opportunity employer committed to an inclusive, barrier-free recruitment and selection process. At the Region, we respect, encourage and celebrate our diversity. The Region of Waterloo is committed to providing accommodations throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs.

Alternate formats of this document are available upon request. Please contact the Service First Contact Centre at phone number 519-575-4400, or TTY number 519-575-4608 to request an alternate format.

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