Field Service Tech
4 months ago
**Invest In Yourself & Grow With Digital Business Systems Inc.**
**Why Work With Digital Business Systems**
- You’ll have immediate high earning potential, plus performance-based incentives
- You’ll get career growth opportunities and ongoing professional development
- Develop and sharpen your professional and technical skills with world class training
- Enjoy a flexible work environment once you’re fully trained and producing great results
- Join a high energy, empowering culture
**Daily Responsibilities & How You**’**ll Succeed**
- Install printers and provide technical assistance with computer software pertaining to printer installations
- Recommend hardware and software improvements for optimal printer functionality
- Track customer issues and resolutions
- Qualifications:
- Previous experience in IT required, preferably knowledge on printer installation
- Strong troubleshooting and critical thinking skills; willingness to learn
- Printer/copier and laptop/desktop experience, technical training, or equivalent combination of education and technical experience.
- Knowledge of using diagnostic tools, service aids, and product schematics, to assess and resolve equipment and system failures
- Ability to maintain and complete accurate record keeping and processing of paperwork.
- We work in a team and you will have remote support, but you must be able to work independently when on customer location
- Vehicle for printer transportation, phone, and laptop provided - must have valid driver's license. You will be required to travel. Although most of the job will be in Ottawa/Gatineau - sometimes you may be asked to go to Cornwall or Kingston for example.
- Travel expenses will be covered (ie. company car, gas and insurance)
**Requirements (if you**’**ve got these, we want to speak with you)**
- Valid driver’s license (we provide a vehicle)
- Excellent people skills You love meeting new people and can easily establish relationships
- You’ve got computer skills (MS Office, Excel, Outlook, Word, PowerPoint, etc.)
- A College diploma or University degree would be great but are not required
- Previous technical experience with printing and IT or a recent graduate with technical experience
- English fluency is mandatory, and you must be eligible to work in Canada
We thank all applicants for their interest, but only those selected for an interview will be contacted.
Workwolf
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