Consumer Advisor

6 months ago

Regina, Canada Innovation Credit Union Full time

**Consumer Advisor (Filipino Community)**

**Permanent Full-Time**

Regina Advice Centre

**Closes February 25**

**Annual Wage: $53,248 - $73,216**

**Innovation Federal Credit Union has a bold ambition. In addition to being Canada's newest Federal Credit Union, we will be the most digital, member-centric organization in our industry. We are on a journey to embrace the core tenets of the digital business model like ideation, the network effect, personalized segmentation, coopetition, and agile ways of working.**

**We come to work to simplify banking for all Canadians - **that's our purpose.

**How does this position help fulfil Innovation's purpose?** Glad you asked

Reporting to the VP Consumer Advisors, the Consumer Advisor (Filipino Community) will develop and maintain a loan and deposit portfolio and will develop long term relationships with members. This position will build relationships with prospective members with special attention to newcomer communities, specifically our Filipino communities.

**WIIFY (what’s in it for you)**:

- Competitive Salary
- Diverse and Inclusive Culture that continues to evolve
- Flexible work arrangement options
- Strong benefit package
- 7% Superannuation matched contribution program
- Attractive variable incentive program
- Wellness Days to create appropriate **work/life balance**:

- Paid Education opportunities to ensure our members have the most equipped staff helping them
- A purpose driven organization that focuses on the values of **Accountability, Integrity and Respect**:

- And lots more reasons to **love** where you work and what you do

**What our team is looking for**:

- A **growth mindset** that emulates **Model, Coach and Care** behaviors in every activity and approach
- You want to be a **center of influence for Newcomer groups** to Canada.
- A solution mindset that feeds **inertia**:

- An **ambassador** who’s willing to promote our team inside and outside organization
- Somebody who is **digitally capable, **who wants to dig into new technology with enthusiasm
- Somebody who can work with occasional ambiguity with focus on **process evolution**:

- A mindset of **Solve, Serve, Sell** - a problem solver, serving our members directly or indirectly, and selling our brand
- Somebody to **sweat the small stuff,** but also **see the big picture**:

- Personality and Energy - a **flair** for polish, and you bring your own personal, creative touch to everything you do

**What will you do?**
- Provide advice to members and prospects on all aspects of consumer banking and work to ensure both our members and our organization are well represented.
- Preference will be given to those who speak Tagalog.
- Provide an avenue of opportunity for Filipino newcomers to Canada and help our members establish and set roots in our beautiful communities.
- Develop and maintain a deposit and loan portfolio and develop long term relationships with members.
- Provide individualized financial consulting services that help simplify the members life (including insurance services) and information to members on services and investment products offered through the Credit Union.
- Ensure all deposit and loan activities are in compliance with relevant legislation, regulations, policies, and procedures.
- Recognize and act upon business development opportunities that would be beneficial to the organization and its members as a whole.
- Must have the ability to travel to and cover regionally as required.
- Innovation’s Travel Practice Guidelines will be followed.

**Some things that would impress us**:

- Have completed some post-secondary education plus 3-5 years job related experience; or an equivalent combination of education and experience.
- Proven business development, sales, communication and service skills.
- Commitment to grow Innovation Federal Credit Union business attained through demonstrated use of sales and service principles.
- Strong communication skills with the ability to relate well to members and coworkers.
- Demonstrated commitment to continuous education and personal development.
- Completion of the following courses would be considered an asset: Federal Credit Union Products and Services, Credit Union System, Introduction to Financial Planning, Consumer and Residential Mortgage Lending Course.

**_Interested?_**
- Innovation Federal Credit Union acknowledges that Indigenous peoples are the traditional guardians of this land that we call Canada. In Saskatchewan we are on treaty lands and these treaties serve to govern our relationships with Indigenous people. We are dedicated to ensuring that the spirit of Reconciliation and treaties are honoured and respected._

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