Brand Standards, Guest Experience

4 months ago

Regina, Canada EcoLab Full time

Ecolab is seeking a **Brand Protection Advisor **to join its EcoSure division, an industry leader in brand protection programs, to drive operational excellence and help our clients grow their business. Our associates are valued experts in brand standards, guest experience, food safety, public health, workplace safety, and product quality. EcoSure clients include top brands in the hospitality industry including foodservice and hotels, as well as convenience stores, facilities, and long-term care. As a Brand Protection Advisor you will provide best-in-class, comprehensive on-site visits, and provide teaching and coaching to help our clients maintain the highest standards.

**What’s in it For You**
- The opportunity to take on some of **the world’s most meaningful challenges**, helping customers achieve clean water, safe food, and healthy environments
- The ability to make an impact and **shape your career** with a company that is passionate about growth and that can provide a long-term career path in operations, training, sales, or leadership
- The support of an organization that believes it is vital to include and engage diverse people, perspectives and ideas to achieve our best
- Comprehensive benefits package **starting day 1** of employment including medical, dental, vision, stock purchase plan, tuition reimbursement and more
- ** Paid training program** that includes job shadowing, e-learning modules, structured field activities, and customized classroom-style training
- Company-paid vehicle for business and personal use, where applicable
- Plan and manage your schedule in an independent work environment
- Be part of a company that values a culture of safety that includes top-notch safety training and personal protective equipment

**What You Will Do**
- Conduct a variety of brand protection visits at client locations using a foundation of consulting, coaching, and training to meet the unique expectations and program requirements of the clients and help protect their brand and delight their guests
- Adhere to HIPPA guidelines (where applicable) while completing operational visits within hotels, restaurants, convenience stores, the education sector, healthcare and senior living facilities by interacting with staff and residents
- Develop and deliver summary presentations of assessment findings, areas of improvement, and recommendations to client leadership
- Partner with other EcoSure and Ecolab teams to solve client challenges
- Complete a budgeted number of visits each week, delivering an exceptional client experience
- Utilize a tablet, Microsoft Suite, and Customer Relationship Management (CRM) technology to ensure efficient planning and perform essential job functions
- Support the growth initiatives of our company and our clients

**Position Details**
- Territory will support the provinces of Manitoba and Saskatchewan
- Percent of overnight travel required: Up to 50**%**:

- Position requires the ability to work occasional evenings, weekends, and overtime as business needs dictate. Some out of province travel may be required based on business need.

**Minimum Qualifications**
- High school diploma and 2 years of hospitality industry-related experience
- Position requires a current and valid Driver’s License
- Able to travel to the US for training/meetings
- No Immigration Sponsorship available

**Physical Demands**
- Position requires the ability to be around, touch and potentially consume food made from or with animal products and/or top allergens
- Position requires the ability to lift and carry 25 pounds
- Position requires the ability to inspect client playgrounds by climbing, crawling in tight areas and going down tube slides
- Essential duties of the position include bending, squatting, shifting and adjusting movement to assess areas low to the ground and above the head
- Position requires the ability to stand and walk for extended periods of time in client locations
- Position requires the ability to drive and/or fly to client locations as needed
- Drive a company-paid vehicle as required to perform job duties (pre-employment and ongoing motor vehicle record checks will be performed to determine eligibility to drive a company vehicle)

**Preferred Qualifications**
- Bachelor’s degree or post secondary diploma in culinary, hospitality or business field
- Bilingual, English/French is an asset
- High-level customer service and advanced consultative skills
- Ability to work well under pressure, juggle tasks and work efficiently against deadlines
- Strong planning and organizational skills and high attention to detail
- Ability to work effectively without supervision, show initiative, good judgment, and superior decision-making and problem-solving skills
- Proof of Covid-19 vaccination may be required based on client site requirements

EcoSure, the brand protection division of Ecolab, partners with global brands to create an end-to-end brand protection strategy. Through a collaborative ap

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