Patient Service Clerk

3 weeks ago


Barrie, Canada Royal Victoria Regional Health Centre Full time

**Job Description**:
RVH has the largest surgical program in the North Simcoe Muskoka Local Health Integration Network (NSM LHIN) with 65% of surgeons and approximately 80,000 surgical cases annually. As the Patient Services Clerk you will be is responsible for reception, surgical bookings, reorganization of the surgical tracker, reviewing/printing surgical pick sheets for the surgical team, communication with surgical staff/units throughout hospital, ensuring flow maintained for the Operating Room suites, and strong communication with all members of the surgical team and multiple areas of the hospital.
- Medical Office Administration Certificate/Diploma or Equivalent Program essential
- Medical Terminology Course
- Office administration experience in a hospital environment or equivalent
- Computer literacy - Microsoft Office - essential II. Keyboarding skills - 50wpm - essential
- Current experience with Meditech SUR, including registration, EMR, order entry and appointment scheduling an asset

Must demonstrate:

- Surgical knowledge or previous operating room/bookings experience
- Strong multi-tasking skills
- Quick recall abilities
- Exceptional attention to detail
- Responsibility in emergency surgery coordination
- Instrumental in maintaining flow/communication of the Operating Rooms
- commitment to customer service
- ability to communicate effectively using both oral and written format with patients, families, public, colleagues and other members of the interprofessional team.
- ability to be flexible and adaptable to a changing work environment
- ability to prioritize and function effectively in a busy environment
- problem-solving ability and organizational skills
- ability to work independently and collaboratively as part of a team.
- commitment to maintaining confidentiality


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