Locate Clerk

2 weeks ago

Burlington, Canada Burlington Hydro Full time

**About this role**:
Burlington Hydro Inc. is currently seeking a Locate Clerk to join our Engineering team. Reporting to the Engineering Senior Manager, you will work with the team and our clients to coordinate underground cable locates for the city of Burlington. You will also work with external and internal inquiries from customers, contractors and utilities.

This unionized position requires you to be **onsite **at our 1340 Brant Street Location, Burlington.

**Core responsibilities**:

- Coordinate, schedule and maintain underground cable locates
- Respond to contractors, residential customers, builders and other utilities inquiries’ regarding locates and problems that may arise. Transfer inquiries to the appropriate department where required
- Perform administrative/clerical duties for the Operations department
- Perform miscellaneous administrative/clerical duties upon request
- Reconcile and identify invoice discrepancies, make necessary revisions and attach proof
- Retrieve and input data; summarize and submit engineering statistics report for underground cable locates
- Maintain Restoration and Pole Transfer list
- Administration of Distributed Generation services
- Administration of Municipal Consents Applications
- Process billable work orders initiated by Construction Department (accidents)
- Set up A/R accounts for billable projects generated by the Engineering Services Technicians
- Perform, coordinate and maintain electronic filing of Engineering documents
- Scheduling vault access
- Act as a backup to the Engineering Clerk during absence(s) or when they are performing other tasks
- All other duties as assigned

**What we are looking for**:

- Successful completion of post-secondary education

**What you'll need to be successful**:

- Demonstrated excellent verbal and written communication skills including reading comprehension, with the ability to communicate clearly
- Excellent interpersonal and customer relations skills; a good work ethic with a positive approach to work and co-workers; energetic and motivated with an excellent attendance record
- Demonstrated interest in process improvements
- Able to work independently

**Who we are**:
Established in 1945, Burlington Hydro is a local distribution company (LDC) serving the City of Burlington, with a total licensed service area of 188 square kilometres and a customer base of 68,500 customers (consisting of Residential, General Service, Street Light, and Unmetered Scattered Load customers/connections).

At Burlington Hydro, we strive to exemplify excellence in every aspect of our business. From the exacting work of our engineers and the professionalism of our customer service representatives, to our resilient operations crews and all those in-between, we work together to deliver value at every level of the organization. It’s a value proposition that lies at the very core of our company - caring for people and community, and caring about stewardship and sustainability - all with a commitment to continuous improvement in everything we do.

We rely on the skills and abilities of all of our employees to assist us in reaching our mission, goals and objectives. We put high emphasis on our Core Values and expect all employees to act consistently in accordance with those Values.

We care about our team, our work, our customers and our business. Our commitment to delivering quality service and providing a safe work environment govern all of our daily activities. Each member of our team has a responsibility to help one another achieve success, and satisfaction on the job. Vision and strategy are vital, but it's our people who create value.

Burlington Hydro is consistently voted as one of Hamilton-Niagara's Top Employers. We promote a culture that is performance driven, values centric, diverse, and inclusive. We’re always looking for good people who share the same values and want to combine their professional talents with a commitment to our goals.
- Thrive in a dynamic team environment and resilient in the face of challenges or uncertainty
- Are committed to safety and working as part of a team to ensure the highest standards of safety are upheld
- Take the initiative, leads by example, demonstrates a positive attitude and respectful of diverse perspectives
- Have a strong track record of excellence in all that they do

**In exchange, we offer**:

- Competitive compensation
- Safe working conditions
- Comprehensive benefits (medical, dental) for you and your family
- Defined benefits plan
- Exciting career challenges
- Training and development support- In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, Burlington Hydro Inc. will provide accommodations to applicants with disabilities throughout the recruitment, selection and/or assessment process. If selected to participate in the recruitment, selection and/or assessment process, please inform Human Resources staff of the nature of

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