Crisis Intervention Worker

5 months ago

Camrose, Canada Camrose Women's Shelter Society Full time

**Camrose Women’s Shelter Society** operates a 22-bed facility offering a safe haven for women who have experienced domestic violence, abuse, or other forms of trauma. Our goal is to provide a supportive environment where women can heal, grow, and thrive. Our shelter is committed to empowering women to rebuild their lives and break the cycle of violence and abuse. We believe that every woman deserves to live a life free from fear and violence, and we are here to support them on their journey to healing and recovery. If this resonates with you, please keep reading.

The Camrose Women's Shelter Crisis Intervention Workers play a pivotal role in the lives of women and children who are estranged from their families due to domestic violence. The job of a crisis intervention worker requires you to provide life-changing services to the victims of domestic violence and help them build better lives for themselves. Crisis intervention workers are responsible for helping to protect victims of domestic violence by assisting them with various aspects of their lives — such as helping to secure financial supports, finding suitable housing, etc. Our shelter uses Trauma Informed Practice.

**What we are looking for in a Crisis Intervention Worker**:
As a Crisis Intervention Worker, you play a critical front-line role in facilitating the overall team success and success of clients and/or their children experiencing Domestic Violence and/or homelessness. You act and communicate with the highest degree of professionalism to both clients and colleagues and are a shelter ambassador. You are non-judgmental with clients, exhibit objectivity, and empathy, and share information appropriately to facilitate client personal growth, problem-solving, and decision-making.

You maintain the house's integrity and communication systems, including verbal and written communication. The shelter encourages you and offers training courses regularly to increase your skill base in applicable areas.

**What you will bring to the position and the shelter**:

- Preferred applicants have compassion and have previous work experience with clients who are victims of domestic violence, have worked with families, in women’s programs, or have experience with residential programs.
- Current First Aid, CPR, plus criminal record and Children’s Services Intervention Record Checks are required to start.
- Knowledge and/or experience in the following areas: domestic violence, homelessness, mental illness, addictions, Trauma Informed Practice, and Indigenous culture and practices
- Experience working with Trauma Informed Practice (TIP) is an asset. Training is provided.
- Excellent decision-making skills, and time management skills.
- General interviewing and assessment skills.
- Conflict management and resolution skills.
- Experience in providing on-on-one support.

**Casual Employee Hours of Work and Benefits**
- Hours of work: This position requires shift work up to 40 hours per week including weekends and overnights. Hours per week vary.
- Two therapists are available to casual employees free of charge
- One complimentary meal per shift

The Shelter follows current Alberta Health Services COVID-19 safety protocols and provides appropriate and applicable PPE to all employees.

This is a Union position under CUPE Local 1425.

We are deeply committed to fostering a diverse, equitable, and inclusive environment for staff, volunteers, and the communities we serve. We seek individuals from varied backgrounds and experiences to create a sanctuary where everyone feels valued, heard, and empowered. In consideration of the specialized support and safe space we provide at our women's shelter, this position is identified as a bona fide occupational requirement for female-identified applicants to best meet the needs and comfort of our clients. Through ongoing education and equitable practices, we strive to dismantle systemic barriers and offer a safe space where all can grow, heal, and thrive.

**Job Type**: Casual

**Salary**: $22.14-$27.32 per hour

**Benefits**:

- Casual dress
- Discounted or free food

Schedule:

- 10 hour shift
- Evening shift
- Morning shift
- Night shift
- Weekends as needed

Application question(s):

- Are you able and willing to work weekends, nights, and mornings?

**Education**:

- Secondary School (preferred)

**Experience**:

- related: 1 year (preferred)

Work Location: In person

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