Call Centre Agent
6 months ago
Outline:
- Full time and part time shifts are available
- Call centre is open Monday to Friday from 7.30am-5.30pm
- Fluent English speaker
- Previous customer service and/or call centre experience
- Ability to multi-task and work in high stress environment
- Ability to maintain professionalism
Basic Responsibilities:
- ability to answer all customer questions regarding menus, dietary restrictions, and other general inquiry
- helping clients navigate or troubleshoot website issues
- handling credit card payment for orders placed
- build client relationships and inspire confidence in clients
Please submit resumes and you will be contacted to schedule interviews.
Best of luck,
Pumpernickel's HR Team
**Salary**: $17.00-$20.00 per hour
**Benefits**:
- Casual dress
- Paid time off
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No weekends
Supplemental pay types:
- Bonus pay
**Education**:
- Secondary School (required)
**Experience**:
- customer service: 1 year (required)
Work Location: In person
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