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Maintenance Technician Live-in Edmonton

4 months ago

Edmonton, Canada Realstar Full time

Realstar is a leading residential property management company with over 160 properties across Canada. Our properties are clean, quiet and attract quality residents who will attest to our unique standards of service.

The Maintenance Technician assists in maximizing profitability and maintaining corporate standards within established operational and budgetary objectives. This includes:

- ensuring the proper physical maintenance of the property, including the grounds
- being responsible for fostering and maintaining a friendly and professional environment for residents, prospects, service providers and contractors.

Customer Service Responsibilities
- Ensure resident issues and service requests are addressed within 24 hours (minor repairs and maintenance tasks)
- Promote a neighbourly and community atmosphere
- Meet and interact with residents in a customer friendly and professional manner
- Seek ways to exceed service expectations of residents
- Foster an environment to encourage continuous staff development and a strong customer service attitude
- Understanding of annual budgets and operating and capital plans

Fire Safety-Life Safety-Emergency Situation Responsibilities
- Comply with regular fire safety and life safety standards including keeping fire, Riskcheck, maintenance and preventative maintenance logs up to date, as well as completing and holding fire drills
- Extensive knowledge of emergency procedures including fire, flood, and mould and ensure staff has thorough understanding
- Internal and Exterior cleaning responsibilities

Vacant Suites
- Thorough cleaning of all appliances, floors, walls, windows, kitchen, washrooms, and balconies
- Repair of minor maintenance items (i.e. light fixtures, vents, filters, plumbing fixtures)
- Removal of garbage items and old/broken appliances

Property Maintenance Responsibilities
- Thorough knowledge of all maintenance systems (pumps, emergency generators, HVAC, boilers, chillers, swimming pool, sprinklers, etc.)
- Coordination of month-end duties and responsibilities, including
- Pre-inspection
- Scheduling of contractors and staff for the turnover of vacant suites
- Oversee contractors of fire and life safety systems to ensure required maintenance and repairs completed properly
- Assist District Manager and construction manager with managing execution of the annual capital plan and identifying current or future physical issues for repair
- Supervise service providers and contrators and oversee quality of work performed
- Review, and where necessary, approve invoices for payment to contractors for services appropriately completed

Skills and Experience Required
- Background in residential property management or related business experience (skilled-trade, handyperson)
- Strong customer service
- Excellent communication skills to deal with residents, colleagues and trades
- Management skills to coach, train, and motivate staff and develop a team environment
- Maintain a professional and presentable appearance at all times
- Ability to perform minor repairs and aptitude for mechanical systems
- Demonstrated cleaning skills
- Must be able to lift and push heavy objects, including garbage bins, furniture and appliances or perform snow removal duties, sometimes for extended periods of time
- Bilingual in English and French an asset (where applicable)

INDHP

We thank all those who apply, but only those selected for an interview will be contacted.

We thank all those who apply, but only those selected for an interview will be contacted.

Realstar supports equal opportunity initiatives. Accommodation will be provided in all stages of the hiring process. Contact us for any accommodation requests, and we will work with you to meet your needs.