Program Coordinator

3 weeks ago

Bridgewater, Canada The John Howard Society of Nova Scotia Full time

**The John Howard Society of Nova Scotia**

**_Effective, just and humane responses to the causes and consequences of crime._**

**__________________________**

**JOB DESCRIPTION**

**POSITION TITLE: Program Coordinator - Cedar House**
**LOCATION(S): John Howard Society of Nova Scotia**
**629 King St. Bridgewater, NS**

**DATE: August 28, 2023**

**GENERAL ACCOUNTABILITY**:
The John Howard Society of Nova Scotia (JHSNS) has been actively serving our communities since 1950. Our mission is _effective, just and humane responses to the causes and consequences of crime_. We work collaboratively with clients, government and community agencies to support individuals and families who have come into conflict with the law or who are at risk of becoming involved with the criminal justice system. Our core activities include direct service provision, community education, research and resource development and advocacy.

JHSNS recognizes the importance of diversity and inclusion in creating a strong and capable workforce. JHSNS works towards improving representation of designated groups at all levels.
This approach reflects our values of respect, integrity, fairness, diversity, and accountability. We believe such values must be demonstrated in our relationships with participants, students, volunteers and community partners.

The Program Coordinator - Cedar House reports to the Housing Team Lead - Halifax, and works in collaboration with Transition Team Lead to coordinate all site activities. This includes coordinating all participant and community programs and services as part of year-round operations. With guidance from and in support of the mission and values of JHSNS, the Program
Coordinator directly oversees and delivers a safe, inclusive and thriving learning environment that promotes the well-being and success of all participants and community members. Cedar
House has two areas of focus: First, it provides second stage supported living to community members and justice involved folk; Second, it provides a safe, supportive drop in center for adult community members on a daily basis, where community members can access supports, services and programming.

**SPECIFIC ACCOUNTABILITIES**:
**Operations**:

- Understands and implements JHSNS policies, procedures, operational guidelines and service delivery model.
- Provides direction and leadership in support of JHSNS Mandate and Mission Statement.

**The John Howard Society of Nova Scotia**

**_Effective, just and humane responses to the causes and consequences of crime._**

**__________________________**:

- Works toward meeting key performance indicators and tracks outcomes for regular submission to Housing Team Lead.
- Promotes participants’ rights and responsibilities through positive conflict resolution and restorative practices.
- Maintains accurate records and reports for internal and external use.
- Collaborates with Transition Team Lead in the delivery of community programs and services.
- Takes a trauma informed approach to address problem behaviors in a supportive, measured, and progressive manner, escalating to the Team Lead, where appropriate.
- Collaborates with staff and participants to proactively identify and prevent/mitigate potential issues and challenges such as interpersonal conflicts, and more complex behavioral issues.
- Provides guidance, and oversees case management activities to ensure participant risk/needs are being met.
- Oversees the delivery of programs, events and activities in coordination with Transition

Team Lead.
- Coordinates travel arrangements for participants to attend scheduled appointments.
- Creates and fosters an atmosphere of encouragement, guidance and coaching to participants to address their identified needs.
- In consultation with Property Manager or private contractor, assesses short/long term requirements for ongoing and preventative maintenance of the workplace. This includes conducting regular inspections of common areas, as well as logistics planning for approved renovations/repairs as necessary.
- Monitors existing service contracts (i.e. pest control, garbage removal, snow removal, etc.) to ensure service levels are being delivered and follow up as required.
- Provides after-hours/on-call support and emergency response to JHS Housing programs on a rotational basis.
- Actively pursues and fosters community partnerships and leverages local/regional engagement to promote positive community relations and engagement with site activities and supports.

**Human Resources Management**:

- Provides direct Human Resource oversight and performance manages staff in consultation with Team Leads. This includes regular and ongoing feedback and assessment and formal annual performance reviews.
- Participates in the interview and selection process for staff as applicable.
- Provides orientation training to new staff to ensure they have clear direction and timely and specific feedback, and training needs are identified.
- Prepares wo

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