Patient Service Coordinator

8 months ago

Bridgewater, Canada docbraces Full time

**Company Overview**:
docbraces Bridgewater has an exciting full-time opportunity We are looking for a talented Patient Service Coordinator to join our team. Canadian Orthodontic Partners provides support services to our national network of community-based clinics in delivering personalized Orthodontic treatment. We provide an enhanced level of patient care and service experience in our clinics putting patient care above all else. Come join a team that shares, collaborates, and learns with a vision of becoming the icon of orthodontic excellence by building self-esteem, one beautiful smile at a time.

**What We Offer**:

- Competitive Hourly Wage + Quarterly Bonus.
- Comprehensive Benefits Package including: Medical, Dental, Vision, and Orthodontic Coverage for employees and their families.
- Educational Reimbursement Program.
- Paid Vacation Days.
- Real Career Growth Opportunities.

**Key Responsibilities**:

- Greet every patient was kindness, enthusiasm and interest ensuring that everyone feels welcomed.
- Communicate with the patients and guardians regarding their appointments. Provide answers pertaining to their orthodontic treatment, appointments, and office policies.
- Answer all incoming calls and make detailed notes regarding important conversations with patients and their responsible parties.
- Complete ‘New Patient Phone Slips’ when booking new patients for consultations.
- Gather insurance information and complete the insurance checklist.
- Book and organize patient appointments.
- Scan all information into the patient charts.
- Use external software programs or call to confirm patient appointments.
- Act as a liaison between the doctor and the patient.
- Act as a liaison between the doctor and any other dental specialist or general practitioners.
- Compose letters and other documents for communication as requested and required.
- Enter initial contracts for patients.
- Collect and process payments.
- Manage recurrent payments, post day sheet, and prepare daily deposit.
- Print practice reports as needed.
- Print no show report and reschedule appointments.
- Anticipate problems in the schedule and work with the Scheduling Lead or Manager to correct issues.
- Ensure the patient lounge is always tidy.
- Ensure the coffee station is clean and fully stocked.
- Advise Lead or Manager if office stock is required.
- Implement and maximize practice promotions - Advise and inform patients of current contests and other marketing objectives.
- Introduce Smile Rewards to patients and allot points as needed.
- Work cohesively with fellow team members to provide an atmosphere of trust, mutual respect, and cooperation.
- Complete monthly tracking sheets and checklists.
- Perform any other tasks delegated or assigned by the office Lead or Manager.

**Requirements**:

- Dental Office experience is an asset.
- Must have customer Service experience.
- Computer proficiency and the ability to learn new programs to include Microsoft Office Suite.
- Excellent interpersonal and communication skills; written and verbal, an ability to make patients feel comfortable and at ease.
- Great time management and organizational skills.

We are an equal opportunity employer, dedicated to creating a diverse and inclusive culture. Everyone who applies will be considered, but only those selected for an interview will be contacted.

We are an equal opportunity employer, dedicated to creating a diverse and inclusive culture. Everyone who applies will be considered, but only those selected for an interview will be contacted.

  • Financial Coordinator

    3 months ago

    Bridgewater, Canada docbraces Full time

    docbraces Hatheway Bridgewater has an exciting full-time opportunity! We are looking for a talented Financial Coordinator to join our Bridgewater, Nova Scotia team. Canadian Orthodontic Partners provides support services to docbraces Hatheway Bridgewater and our national network of community-based clinics in delivering personalized Orthodontic treatment. We...

  • Leader Patient Flow Operations

    3 months ago

    Bridgewater, Canada Nova Scotia Health Authority Full time

    **Req ID**:186327** **Location**:Western** Zone, **South Shore Regional Hospital** **Department**:OPWZ Nursing Inpatient Admin SSRH** **Type of Employment**:Permanent** **Hourly FT** (**100%**) x **1** **Management/Non Union** P**osition** **Posting Closing Date**:17-Oct-24** Nova Scotia Health is the largest provider of health services in Nova Scotia, with...

  • Leader Patient Flow Operations

    1 month ago

    Bridgewater, Canada Nova Scotia Health Authority Full time

    **Req ID**:186327** **Location**:Western** Zone, **South Shore Regional Hospital** **Department**:OPWZ Nursing Inpatient Admin SSRH** **Type of Employment**:Permanent** **Hourly FT** (**100%**) x **1** **Management/Non Union** P**osition** **Posting Closing Date**:Open Until Filled** Nova Scotia Health is the largest provider of health services in Nova...

  • Leader Patient Flow Operations

    1 month ago

    Bridgewater, Canada Nova Scotia Health Authority Full time

    Click here to apply as an internal applicant. Req ID: 186327Location: Western Zone, South Shore Regional Hospital Department: OPWZ Nursing Inpatient Admin SSRHType of Employment: Permanent Hourly FT (100%) x 1 Management/Non Union PositionPosting Closing Date: Open Until FilledNova Scotia Health is the largest provider of health services in Nova...

  • Leader Patient Flow Operations

    7 months ago

    Bridgewater, Canada Nova Scotia Health Authority Full time

    **Req ID: 160687** **Company: Nova Scotia Health** **Location: Western Zone, South Shore Regional Hospital** **Department: OPWZ Strat Interprofess Nur Resource SSR** **Type of Employment: Permanent Hourly FT (100% FTE) x 2 position(s)** **Status: MGMT/NON-Union** **Management/Non Union Position** **Posting Closing Date: 18-Aug-23** Nova Scotia Health is the...

  • Leader Patient Flow Operations

    7 months ago

    Bridgewater, Canada Nova Scotia Health Authority Full time

    **Req ID: 160687** **Company: Nova Scotia Health** **Location: Western Zone, South Shore Regional Hospital** **Department: OPWZ Strat Interprofess** **Type of Employment: Permanent Hourly FT (100% FTE) x 2 position(s)** **Status: MGMT/NON-Union** **Management/Non Union Position** **Posting Closing Date: 6-Dec-23** Nova Scotia Health is the largest provider...

  • Facility Resource Assistant

    6 months ago

    Bridgewater, Canada Nova Scotia Health Authority Full time

    **Req ID: 160699** **Company: Nova Scotia Health** **Location: Western Zone, South Shore Regional Hospital** **Department: OPWZ Nursing Inpatient Admin SSRH** **Type of Employment: Permanent Hourly PT (60% FTE) x 1 position(s)** **Status: NSGEU** **Admin Professionals Position** **Posting Closing Date: 8-Aug-23** Nova Scotia Health is the largest provider...

  • Facility Resource Assistant

    6 months ago

    Bridgewater, Canada Nova Scotia Health Authority Full time

    **Req ID: 160699** **Company: Nova Scotia Health** **Location: Western Zone, South Shore Regional Hospital** **Department: OPWZ Nursing Inpatient Admin SSRH** **Type of Employment: Permanent Hourly PT (60% FTE) x 1 position(s)** **Status: NSGEU** **Admin Professionals Position** **Posting Closing Date: 8-Sep-23** Nova Scotia Health is the largest provider...

  • Facility Resource Assistant

    6 months ago

    Bridgewater, Canada Nova Scotia Health Authority Full time

    **Req ID: 160699** **Company: Nova Scotia Health** **Location: Western Zone, South Shore Regional Hospital** **Department: OPWZ Nursing Inpatient Admin SSRH** **Type of Employment: Permanent Hourly PT (60% FTE) x 1 position(s)** **Status: NSGEU** **Admin Professionals Position** **Posting Closing Date: 4-Dec-23** Nova Scotia Health is the largest provider...

  • Facility Resource Assistant

    6 months ago

    Bridgewater, Canada Nova Scotia Health Authority Full time

    **Req ID: 162382** **Company: Nova Scotia Health** **Location: Western Zone, South Shore Regional Hospital** **Department: OPWZ Nursing Inpatient Admin SSRH** **Type of Employment: Permanent Hourly FT (100% FTE) x 1 position(s)** **Status: NSGEU** **Admin Professionals Position** **Posting Closing Date: 14-Aug-23** Nova Scotia Health is the largest provider...

  • Ccr-care Coordinator

    3 months ago

    Bridgewater, Canada Lifemark Health Group Full time

    **Customer Care Representative** **Lifemark - **Bridgewater **Physiotherapy** **Location**: 26 North St, Suite 210 **Employment Status**: Permanent Full-Time **Schedule**: Monday - Friday Are you ready to be part of a dynamic team of industry experts and make your mark as one of the best in the field, upholding exceptional standards of work and quality?...

  • CCR-Care Coordinator

    4 months ago

    Bridgewater, Canada Lifemark Full time

    Customer Care Representative Lifemark -  Bridgewater  Physiotherapy  Location : 26 North St, Suite 210 Employment Status: Permanent Full-Time Schedule: Monday – Friday    Are you ready to be part of a dynamic team of industry experts and make your mark as one of the best in the field, upholding exceptional standards of work and...

  • Clinical Services Specialist

    6 days ago

    Bridgewater, Nova Scotia, Canada Lawtons Full time

    At Sobeys, we strive to provide exceptional shopping experiences and amazing food to all our customers. Our family of employees and franchise affiliates share a collective passion for delivering great experiences, nurturing families, communities, and our team members. We are a proudly Canadian company with over 1500 stores in all 10 provinces.OverviewThe...

  • Food Service Worker

    7 months ago

    Bridgewater, Canada Nova Scotia Health Authority Full time

    **Req ID**:162546** **Company: Nova Scotia Health** **Location**:Western** **Zone, **South Shore Regional Hospital** **Department**:NFS Nutrition & Food Services SSRH** **Type of Employment**:Casual** **Hourly FT long-assignment** **(**100%** **FTE) x **1** **position(s)** **Status: CUPE** **Support** Position** **Posting Closing Date**:11-Aug-23** Nova...

  • Food Service Worker

    4 months ago

    Bridgewater, Canada Nova Scotia Health Authority Full time

    **Req ID**:185704** **Location**:Western** Zone, **South Shore Regional Hospital** **Department**:NFS Nutrition & Food Services SSRH** **Type of Employment**:Casual** **Casual Relief** (**3%**) x **10** **Support** P**osition** **Posting Closing Date**:11-Sep-24** Nova Scotia Health is the largest provider of health services in Nova Scotia, with some...

  • Food Service Worker

    6 months ago

    Bridgewater, Canada Nova Scotia Health Authority Full time

    **Req ID**:164066** **Company: Nova Scotia Health** **Location**:Western** **Zone, **South Shore Regional Hospital** **Department**:NFS Nutrition & Food Services SSRH** **Type of Employment**:Casual** **Casual Relief** **(**3%** **FTE) x **2** **position(s)** **Status: CUPE** **Support** Position** **Posting Closing Date**:9-Apr-24** Nova Scotia Health is...

  • Food Service Worker

    6 months ago

    Bridgewater, Canada Nova Scotia Health Authority Full time

    **Req ID**:179813** **Company: Nova Scotia Health** **Location**:Western** Zone, **South Shore Regional Hospital** **Department**:NFS Nutrition & Food Services SSRH** **Type of Employment**:Permanent** **Hourly PT** (**40%** FTE) x **1** position(s)** **Status: CUPE** **Support** Position** **Posting Closing Date**:15-May-24** Nova Scotia Health is the...

  • Food Service Worker

    6 months ago

    Bridgewater, Canada Nova Scotia Health Authority Full time

    **Req ID**:164066** **Company: Nova Scotia Health** **Location**:Western** **Zone, **South Shore Regional Hospital** **Department**:NFS Nutrition & Food Services SSRH** **Type of Employment**:Casual** **Casual Relief** **(**3%** **FTE) x **2** **position(s)** **Status: CUPE** **Support** Position** **Posting Closing Date**:30-Jan-24** Nova Scotia Health is...

  • Food Service Worker

    6 months ago

    Bridgewater, Canada Nova Scotia Health Authority Full time

    **Req ID**:179162** **Company: Nova Scotia Health** **Location**:Western** Zone, **South Shore Regional Hospital** **Department**:NFS Nutrition & Food Services SSRH** **Type of Employment**:Permanent** **Hourly FT** (**100%** FTE) x **1** position(s)** **Status: CUPE** **Support** Position** **Posting Closing Date**:29-Apr-24** Nova Scotia Health is the...

  • Food Service Worker

    6 months ago

    Bridgewater, Canada Nova Scotia Health Authority Full time

    **Req ID**:167056** **Company: Nova Scotia Health** **Location**:Western** Zone, **South Shore Regional Hospital** **Department**:NFS Nutrition & Food Services SSRH** **Type of Employment**:Temporary** **Hourly PT long-assignment** (**50%** FTE) x **1** position(s)** **Status: CUPE** **Support** Position** **Posting Closing Date**:5-Dec-23** Nova Scotia...