Front Desk Agent

2 months ago


Stratford, Canada Quality Inn Stratford Full time

**About us**

Quality Inn Stratford is a small business in Stratford, On. We are professional, agile and our goal is to Our Stratford hotel is dedicated to providing guests with clean, hygienic accommodations, so you can enjoy peace of mind during your stay. We’ve implemented a variety of enhanced protocols as part of our Commitment to Clean..

Responsibilities:

- Answer customer service questions from clients and potential clients.
- Handle any concerns of the client in a timely manner.
- Keep front desk area and lobby clean and tidy and presentable with all necessary material (pens, forms, paper etc.)
- Greet and welcome guests
- Answer questions and address complaints
- Answer all incoming calls and redirect them or keep messages
- Monitor office supplies and let managers know what to orders when necessary
- Keep updated records and files
- Take up other duties as assigned

**Job Types**: Full-time, Part-time
Part-time hours: 20-24 per week

**Salary**: $15.50-$16.00 per hour

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Night shift
- Weekend availability

Supplemental pay types:

- Overtime pay

Ability to commute/relocate:

- Stratford, ON: reliably commute or plan to relocate before starting work (preferred)

**Education**:

- Secondary School (preferred)

**Experience**:

- Administrative experience (preferred)
- Front desk (preferred)

Work Location: In person


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