Admin Assistant

6 months ago

Toronto, Canada SickKids Full time

**About SickKids**:
Dedicated exclusively to children and their families, The Hospital for Sick Children (SickKids) is one of the largest and most respected paediatric healthcare centres in the world. As innovators in child health, we lead and partner to improve the health of children through the integration of healthcare, leading-edge research and education. Our reputation would not have been built - nor could it be maintained - without the skills, knowledge and experience of the extraordinary people who come to work here every day. SickKids is committed to ongoing learning and development, and features a caring and supportive work environment that combines exceptionally high standards of practice.

When you join SickKids, you become part of our community. We share a commitment and determination to fulfill our vision of _Healthier Children. A Better World_.

Don’t miss out on the opportunity to work alongside the world’s best in paediatric healthcare.

**Position Description**:
The Hospital for Sick Children (SickKids) is a leading specialty paediatric hospital providing complex, innovative care and treatment to children/youth and families. In 2020, SickKids launched its first enterprise-wide **Mental Health Strategy **and is now growing its capacity to realize the important goals of this plan that include improved evidence-based care across the continuum of care, inclusive of inpatient and outpatient specialized mental health services, emergency department and urgent care services.

SickKids Mental Health is growing its capacity to serve patients with primary mental health disorders including those diagnosed with mood, complex anxiety and behaviour disorders including OCD, and somatization. Additionally, SickKids is investing in the integration of treatment for concurrent physical and mental health disorders and will establish new services focused on these complex populations and their families.

The Department of Psychiatry plays an integral role in supporting all this growth and work. As a member of the busy Administrative Support team within the Department, you will play an important role in providing support to the Psychiatrists. Your day to day work will include scheduling and facilitation of referrals and patient appointments that can include communication with patients/families, coordinating and maintaining calendars, organizing and planning meetings/events, as well as general office administration such as word processing, correspondence and answering inquiries made to the Department.

**Here’s What You’ll Get To Do**:

- Schedule and coordinate assessments and follow up appointments, which can include communication with patients and families
- Manage calendars, including booking meetings and appointments and prioritizing requests
- Distribute, and manage incoming mail and follow-up as needed
- Establish and maintain an accurate electronic filing system
- Photocopy, scan and fax documents as required
- Assist in the preparation of meetings and rounds
- Prepare meeting agendas and attend and take minutes when required
- Arrange travel, seminars, conferences, with some financial responsibility
- Prepare original documents, including letters, reports, spreadsheets, edit presentations and educational materials
- Provide support for maintenance and submission of dossiers and CVs
- Work individually and in collaboration with team members on projects, including, accreditation and grant submissions
- Research information in journal and article searches
- Perform cross training with other administrative staff to allow for additional coverage when needed
- Maintain confidentiality for all patient and staff personal and health information

**Here’s What You’ll Need**:

- Post secondary degree/diploma in business or office administration or equivalent professional administrative experience
- Minimum 3 years of administrative experience preferably in the healthcare industry preferred
- Experience using Adobe Professional
- Exceptional interpersonal, oral and written communication skills
- Proven ability to prioritize work in an efficient and organized manner
- Highly developed evaluative and problem-solving skills
- Demonstrated high level of judgment, tact and diplomacy in interacting with a wide variety of internal and external stakeholders
- Ability to work well independently, as well as, within a team environment
- Ability to work in a fast-paced environment with many interruptions and multiple priorities

**Employment Type**: 1.00 FTE, 1 year contract with modified benefits (health and dental)

**Our Commitment to Diversity**:
The children and families we care for are from a variety of communities, and so are our employees. We welcome and encourage everyone to join our organization and be part of our team.

Thank you for your interest in joining SickKids. Only those applicants selected for an interview will be contacted. In accordance with our Hospital policy, employment at SickKids is conditio

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