Inventory Coordinator

5 months ago

Mississauga, Canada Metro Supply Chain Full time

**JOB TITLE**: Inventory Control Coordinator

**SHIFT**: 6:30AM - 2:30PM

**SUMMARY**:
Reporting to the Operation Manager, the Inventory Control Coordinator will be responsible for maintaining a high level of inventory accuracy through a robust cycle count process, continuous training of users, and transaction audits.

**RESPONSIBILITIES**:

- Maintains inventory accuracy, both physical and systematically by monitoring, validating, and tracking inventory moves associated with all processes.
- Investigates and escalates inventory discrepancies and strives to continuously refine procedures and processes to improve quality and accuracy.
- Ensures accurate set-up, maintenance, and adherence to Warehouse Management System (WMS) including but not limited to item master, part footprints, location maintenance, replenishment, and cycle counts.
- Schedules, coordinates, and performs planned cycle counts, count-near zero, and physical counts in accordance with internal policies and customer requirements.
- Investigates inventory variances, adjusts inventory records if necessary, determines root cause, and recommends corrective action.
- Coordinates control of damaged and defective products and customer claims, ensuring any inventory changes are accounted for and properly processed to the expectations of the customer.
- Provides feedback and where necessary, reports to management regarding operational accuracy from the results of inbound and outbound audits, inventory counts, and system-related user errors.
- Communicates with management and customers regarding inventory issues including the existence, cause, and resolution of inventory variances.
- Provides communication and suggests inventory and process-related improvements.
- Works closely with the operations team to control inventory flow and placement to maximize efficiency.
- Reports inventory control activity and performance results as further defined by management and customer service level agreements.
- Creates and maintains up-to-date inventory control procedures.
- Assists where necessary in training team members on operations SOPs.

**EXPERIENCE**:

- Minimum 2 years of hands-on experience in Inventory Control using a Warehouse Management System, preferably Red Prairie (RP).

**REQUIREMENTS**:

- Excellent communication skills both written and verbal.
- Good computer skills (MS Office).
- Service orientated with strong customer service skills and commitment to quality of work.
- Good mathematical skills.
- Organized and showed strong attention to detail.
- Problem-solving skills with the ability to seek alternative solutions.
- Ability to adapt to changes quickly, as well as, work under time pressures.
- Ability to lift 30lbs - 50 lbs.
- Able to stand throughout the day.
- Ability to be flexible in daily work assignments.
- Ability to develop and maintain relationships with team members.
- Thorough knowledge and adherence to company policies and procedures.
- Approachable, positive interpersonal style.
- Capable of working independently and as part of a team.

**COMPETENCIES**:

- Customer Centricity
- Fostering Culture
- Collaboration
- Problem Solving & Decision Making
- Managing Through Change
- Developing Self & Others
- Planning & Results Orientation
- Communication
- Always Improving Mindset
- Business & Financial Savvy

**EDUCATION**:

- Completion of secondary school is preferred.
- College diploma in Logistics Management is an asset.

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