Clerical Associate, Patient Registration
2 weeks ago
Overview:
Join a hospital where everyone makes a difference Cambridge Memorial Hospital (CMH) is a thriving community hospital that proudly provides acute care services including: Emergency, Surgery, Medicine, Women’s and Children’s Health, Intensive Care, Mental Health, and Inpatient Rehabilitation.
Our vision is to **_provide exceptional healthcare by exceptional people_**_._ Our dedicated and skilled staff are passionate about providing outstanding patient-centred care, and an exceptional patient experience to residents of the Waterloo Region and beyond.
- Healthcare of Ontario Pension Plan (HOOPP)
- Group Benefits, including Health & Dental, for full time employees
- Employee & Family Assistance Program
- Career Development & Education Grant
- Wellness & Wellbeing Program
- Diversity, Equity & Inclusion Initiatives
**Job Description**:
**Salary**
$21.339 - $23.328
**Schedule**
Days, Monday - Friday
**Shift**
8 hrs
**Expected Average Number of Hours**: 8 hrs - 20 hrs bi weekly ( not a guarantee of hours )
As a key member of our Registration team, the Clerical Associate’s responsibilities include, but are not limited to: PICIS system, registration of patients, order entry, accurately enter demographic information into Meditech, verify and update medical insurance and patient payment sources, receive payment for services for uninsured patients and procedures, assist with accessibility needs, prepare patient packages, collaborate with Surgical Services, Women and Child, Clinics, Ambassadors and Physician Offices, and direct patients to various areas of the hospital.
The successful incumbent will have a proven track record in delivering excellent customer service. The Clerical Associate must maintain strict confidentiality of all patient information in accordance with the Personal Health Information Protection Act (PHIPA).
**Skills and Qualifications**:
- Medical Office Administration program certificate required
- Medical Terminology certificate required
- Minimum two years of current Patient Registration experience, required
- Excellent interpersonal and communication skills (both written and verbal) are essential
- Excellent Microsoft Office skills is required
- Excellent keyboarding skills (55 wpm) is required
- Must possess current experience in Meditech admissions and order entry
- Demonstrated organizational and record keeping skills with a focus on accuracy
- Attention to detail and proven ability to work independently as well as part of a team
- Decision-making ability, good judgment, and the ability to coordinate, prioritize and develop effective workflow methods
- Ability to prioritize in a fast paced environment with competing priorities, while demonstrating excellent customer service skills
- Demonstrated ability to attend work on a regular basis is required.
- The successful external applicant is required to provide the applicable criminal record check, as requested by Human Resources, in accordance with federal and provincial legislation. Valid criminal record checks are in original format and dated with two months from date of conditional offer from CMH._
- Cambridge Memorial Hospital is committed to providing and fostering a respectful workplace. All reasonable accommodation will be made to support participation in the recruitment process. Where needed, accommodations for disabilities will be provided, on request, to support participation in all aspects of the recruitment process._**_We thank all those who apply, however only those selected for an interview will be contacted._
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