Volunteer and Community Services Program Coordinator

3 days ago

Winnipeg, Canada IRCOM (Immigrant & Refugee Community Organization of Manitoba) Full time

**VOLUNTEER AND COMMUNITY SERVICES PROGRAM COORDINATOR**

**Term, Part-time position (25 hours/week) - Maternity Leave**

**WHAT IRCOM OFFERS**:

- A warm, fun and supportive work community
- An incredibly diverse workplace that is committed to staff wellness and inclusion
- A staff team that is passionate and committed in supporting settlement of newcomer families
- An inner-city organization committed to Truth and Reconciliation
- A family-friendly organization with a comprehensive benefits package
- A place where you can make a difference and feel the rewards of your work on a daily basis

**CANDIDATE PROFILE**: The Volunteer and Community Services Program (VCSP) Coordinator:

- Is a talented communicator, organizer and relationship builder,
- Is experienced in working with volunteers, community members, and individuals who seek to meaningfully engage with new Canadians.
- Is a ‘people person’ who is creative, efficient and resourceful,
- Has strong interpersonal, organizational and administrative skills,
- Works effectively with a culturally diverse group of people.
- Exhibits and upholds IRCOM’s core values of integration, diversity, advocacy and empowerment
- Works in ways that are people-centered, holistic and partnership based.

**POSITION PURPOSE AND SUMMARY**:Guided by the vision, mission, and values of the Immigrant and Refugee Community Organization of Manitoba Inc. (IRCOM), the **VCSP Coordinator **leads and coordinates volunteer and community engagement initiatives. Working with volunteers and practicum students, this role assesses and responds to the volunteer support needs of IRCOM programs and the community at large. Primary responsibilities include:

- Recruiting, managing and retaining volunteers
- Developing, delivering, and evaluating volunteer and community outreach programs,
- Managing records, preparing reports, and
- Providing team and interdepartmental support

With the supervision and support of the Language, Child Care and Community Programs Manager, this role works in cooperation with all IRCOM staff ensuring all programs have access to volunteer supports.

**DUTIES AND RESPONSIBILITIES**:
**Volunteer Recruitment and Management (50%)**
- Develop and conduct effective volunteer recruitment, engagement, retention and appreciation initiatives/strategies, maximizing newcomer participation as volunteers
- Build connections with local high schools, universities and colleges to recruit practicum or cooperative students to undertake specific projects
- Screen, interview and select new volunteers
- Orient, train and schedule volunteers according to individual, program and organization needs
- Develop and adapt training material according to volunteer and program needs
- Organize, conduct and evaluate relevant volunteer and community training opportunities
- Implement and adapt various systems for ongoing monitoring and evaluation of volunteers (through check-ins, reviews, surveys, etc.)
- Identify, create and promote broadly accessible volunteer opportunities, position descriptions, and schedules
- Create innovative volunteer related programming and initiatives/partnerships that will aid in the successful integration of newcomers
- Provide oversight and work closely with After School Program and other programs to host and supervise volunteers and practicum students
- Communicate frequently with volunteers to ensure they are well-placed and needs are addressed
- Respond to external and internal inquiries about the volunteer program

**Community Program Development and Delivery (25%)**
- Lead the design, development, delivery and evaluation of community services programs and events as requested.
- Assist program staff with problem solving and conflict resolutioninvolving volunteers

**Records Management and Reporting (15%)**
- Track and enter program related data into program specific database as required
- Collect, store and manage volunteer records,
- Ensuring volunteer files are complete, secure and up to date
- Update and maintain volunteer management software (Better Impact) and assist in making it accessible and well utilized
- Manage program budget and ensure financial accountability
- Compose program summary of activities for public information
- Prepare and submit monthly, quarterly and end of project narrative and statistical reports

**Team and Interdepartmental Support (10%)**
- Maintain open communication with IRCOM staff, community members, volunteers and program participants. (Schedule updates, check ins, reviews, feedback, follow up, problem solving, suggestions, community events)
- Supervise, coordinate, and support volunteers in collaboration with IRCOM staff
- Attend IRCOM staff meetings, team meetings and other project related meetings as requested
- Complete program related training and other tasks as required
- Collaborate with other IRCOM programs and take part in joint projects
- Follow IRCOM policies and procedures
- Other duties as required

**REQUIRED QUALI

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