Franchising Manager

3 weeks ago


Markham, Canada Maple Supply Chain Management Inc. Full time

Reporting to the CEO, the Franchise Development Manager (FDM) is responsible for achieving sales and growing market share by developing and executing a growth plan for our affiliated real estate brands, and providing support to its franchise networks throughout Canada. As the key consultant to our Franchisees, the FDM will work collaboratively with Owners and Managers to improve productivity and performance while ensuring compliance with our business and operating standards and guidelines.

**Responsibilities**:
**Franchise Sales**
- Design and implement a strategic business plan to expand our company’s footprint through franchise acquisition and sales at all levels.
- Lead all aspects of franchising development functions, including strategic planning, recruitment and selection, market analysis, and alternative development initiatives.
- Manage the franchisee selection process, including interviewing franchise applicants and assessing suitability through a thorough due diligence process to ensure appropriateness and fit
- Develop and execute a marketing strategy to attract appropriate investors
- Meet growth metrics on a monthly, quarterly, and annual basis
- Be accountable for achieving monthly lead and sales goals

**Franchise Support**
- Develop a thorough understanding of our brand, goals, policies, programs, and tools
- Work with new franchisees to ensure the franchisees and their staff are adequately trained in procedures and best practices
- Regularly review every franchisee’s performance against standards which are documented in the Franchise Agreements
- Build strong trust-based relationships with every member office, including their owners, managers, brokers, and agents
- Develop and implement action plans to maximize the strengths and improve weaknesses of each office to improve their productivity and profitability
- Provide support to each office regularly and on an as-needed basis, and resolve issues before they arise
- Promote our strategies to each office for hiring, retaining, training, and developing brokers and agents
- Communicate with each office on a monthly basis
- Organize broker meetings on a quarterly basis

**Corporate Liaison**
- Report to the CEO regularly about the status of prospective franchisees, metrics for sales targets, the status of existing offices, plans to support and improve existing offices, and any existing or outstanding issues
- Provide field-level insights to corporate management
- Coordinate with corporate staff to resolve issues, improve the System, and grow sales
- Stay current on the System, the industry, relevant technologies, and laws
- Monitor, evaluate and analyze competitive activities and market trends to identify growth opportunities and avoid potential issues

**Skills and Requirements**:

- 3+ years of Franchise sales and management experience, with knowledge of franchising law, regulations, and procedures
- Fluency in English and Mandarin is a must
- Strong leadership, negotiating, time management, and organizational skills
- Proven sales closer with the ability to adhere to an established process and best practices
- Strong knowledge of strategic planning, brand management, and sales development
- Ability to lead with integrity with a focus on winning with a collaborative approach
- Ability to utilize a variety of tools to conduct deep and extensive due diligence
- Strong business acumen, analysis capabilities, and an understanding of financial planning and budgeting
- Executive-level interpersonal and problem-solving skills
- International business development experience is a plus

**Job Types**: Full-time, Permanent

**Salary**: $60,000.00-$80,000.00 per year

**Benefits**:

- Casual dress
- On-site parking

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift

Supplemental pay types:

- Bonus pay

Ability to commute/relocate:

- MARKHAM, ON: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Franchise sales and management: 3 years (preferred)

**Language**:

- Mandarin (required)

Work Location: One location



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