Junior Facility Rentals Coordinator

3 weeks ago

Halifax, Canada Canadian Museum of Immigration at Pier 21 Full time

The Canadian Museum of Immigration at Pier 21 continues its tradition of welcoming newcomers to Canada.

The Welcome Home to Canada (WHTC) program is a six month employability program for new immigrants to Canada. If you are an unemployed or underemployed immigrant and facing barriers to meaningful employment this program may be an option for you.

**Why should you apply?**

Finding meaningful work in a new country can come with multiple challenges including non-transferable credentials, lack of Canadian experience, lack of professional networks and linguistic barriers.

By participating in the six month program you will gain work experience, improve your communication skills, build and expand your professional network which will help create more career options and increase your confidence, optimism and hope about your future in Canada.

**About the program**

The program offers you:

- A six month work term at the Canadian Museum of Immigration at Pier 21
- Mentorship and one-on-one supervision
- English language training through the Communications in the Workplace course offered in partnership with Immigrant Services Association of Nova Scotia (ISANS)
- Job search, resume and cover letter writing, and interview preparation training
- Professional development and network-building opportunities
- Possibility of a two week work placement opportunity with a second employer
- Opportunities to participate in a Job Fair or a networking event

**Job Title**:Junior Facility Rentals Coordinator

**Duration**: 6 months from May to October 2023

**Wages**: $16.65 per hour

**Reports to**: Facility Rentals Manager

**Hours**: 37.5 hours a week with two (2) paid rest periods of 15 minutes and one 30 minute unpaid lunch break each day. As the Museum operates 7 days a week, the workweek includes Saturdays and/or Sundays and irregular hours (evenings, weekends)

**Application Deadline**: 5pm on April 10, 2023
- **Program eligibility**_

You must be either a permanent resident of Canada, Canadian citizen born outside of Canada (this means you have immigrated to Canada and have become a Canadian citizen) or a protected person as defined in Section 95 of the Immigration and Refugee Protection Act who is legally entitled to work in Canada and Nova Scotia

AND

You are unemployed or underemployed and facing barriers to employment such as lack of previous Canadian work experience, foreign credentials, language barriers or lack of professional networks.
- **Position Summary**_

The purpose of this position is to assist the Facility Rentals department in the administration, coordination and onsite servicing of clients who have rented the Museum for special events including meetings, weddings, and banquet/reception activity
- **Responsibilities**_
- Executes onsite events as Museum liaison with clients and suppliers
- Ensures event details / set-up requirements as outlined in contract are confirmed and fulfilled
- Assists with updating, printing and maintaining of marketing material, including wedding and corporate sales kits
- Communicates event details to partners/suppliers & Facility department through parking and delivery list
- Assists in conducting follow-up through client surveys/feedback program
- Takes photos of various event set-ups (via cell phone) and ensures photo library is updated in revenue generation folder for marketing and sales purposes
- Responsible for proper shut down of exhibition spaces following an afterhours event & arming and securing office space
- Administration duties (i.e. filing)
- Assists with reporting Heritage Interpreter and volunteer hours worked for department to Facility Rentals team
- Assists with creating briefing documents and communicating needs & supervising Heritage Interpreter Staff and Volunteers during rental events
- Monitors cleaner and security guard during events
- Conducts site inspections of event space with potential clients (limited)
- Assists with other event and museum duties as required
- **Skills Required**_
- Comfortable interacting with a wide variety of people: Clients, Museum Partners, Museum staff and the public
- Proven ability in the customer service industry with an eye for detail and an ability to make decisions and act in the best interests of all parties
- Ability to work independently and with flexibility in a fast paced, team-oriented environment
- Excellent organizational skills
- Communicates well with the public, both in person and on the telephone
- Good command of the English language: spoken, comprehension, written
- Post-secondary education in Business Administration, Public Relations or Tourism and Hospitality is an asset
- Ability to communicate in French is a definite asset
- **Competencies**_
- Customer Focus - knowledge and ability to provide high levels of service to both internal staff and external customers, leading to high customer satisfaction and established relationships.
- Communication - knowledge of various communication methods, and th

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