Principal Program Manager
2 months ago
ADP is hiring a **Principal Program Manager in NAS Lyric HCM Implementation**
- Do you thrive in a results-driven and dynamic atmosphere where client success, achievement, collaboration, and agility are recognized and highly valued?
- Are you looking for an opportunity to make a difference by using your communication, problem-solving, and project management skills to drive results for our clients?
- Are you looking for an inclusive environment with a culture of collaboration and belonging?
**Well, this may be the role for you. Ready to make your mark?**
In this role, you will lead a project team to implement client HCM projects by planning, organizing, controlling, and deploying key milestones, deliverables, and resources according to client and business goals. You will use specific templates and techniques to manage through the preferred project life cycle to ensure business goals and objectives are accomplished within designated timeframes and budgets.
The nature of what you do every day will not change - your #1 goal is to lead the project team to successfully implement clients on HCM products and services. Still, every day will be different because the questions you receive will vary, as will the solutions you provide each client. There will be no shortage of new questions you'll receive, which will keep things interesting, and our top-ranked training will help to set you up for success
To thrive in this role, you have a way with clients and project team members that builds rapport, establishes trust, and shines with professionalism. You will manage the project team and all project phases, including initiation, planning, execution, monitoring, control, and closure. When done successfully, your client satisfaction scores and project team sentiment will make you proud. We’ll also have a healthy dose of fun along the way. Not only can you find a career here but friendships that last in a company that values inclusion.
**What you’ll do**:_Responsibilities_
**What you can expect on a typical day**:
- **Be a True Partner.** Do you want to be the ultimate relationship builder? You will manage large project teams responsible for the successful planning, coordination, and implementation of projects to ensure business goals and objectives are accomplished within designated timeframes and budgets. You will develop strong partnerships and working relationships at all levels of the organization, internally and externally.
- **Collaborate and Connect.** Are you looking to learn and grow as a part of a team? You will identify cross-functional resources critical to project objectives and build diverse collaborative teams to drive business success. You will lead and influence initiatives and projects to provide strategic insights which enable efficient execution of project deliverables and milestones, including managing the full life cycle of projects.
- **Think Like a Client, Act Like an Owner.** Not afraid to be the owner of your project? You will provide analysis and status reports of the project, including business case, ROI, and post-project review. You will assess, manage, resolve, and escalate (if necessary) risks and issues.
- **Create and Innovate.** Do you want to champion best practices and process improvement? You will provide recommendations and suggest best practices with the expectation of always creating an exceptional client implementation experience. You’ll use critical thinking and problem-solving skills to approach new situations.
**TO SUCCEED IN THIS ROLE**:_Requirements_
- You have at least 10 years of project management experience and/or continuous improvement experience
- You have prior work experience leading medium to large cross-functional and/or multi-year projects from concept to delivery
- You possess strong knowledge of project management processes, tools, and structured methodologies
- You guide and inspire others in a consultative approach and drive collaboration and client focus with the project team and internal partners
- You communicate effectively, both verbal and written
- You manage multiple and changing priorities (flexibility/adaptability)
- You work and thrive independently and in a collaborative environment; you partner, collaborate, and work in a team (and matrixed) environment
- You coach, train, and mentor other team members with less experience
A college degree is great but not required. What's more important is having the skills to do the job. Other acceptable experiences could include:
- Experience noted above, OR
- Military Experience. We recognize and appreciate the unique talents and experiences Veterans bring to the table. We value the discipline, commitment, and problem-solving abilities you developed and are excited to provide an environment where you can continue to make a meaningful impact.
**Bonus points for these**:_Preferred Qualifications_
- You maintain focus and work effectively with multiple demands
- You take initiative to seek out answe
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