Medical Administrator

8 months ago

Toronto, Canada SickKids Full time

**About SickKids**:
Dedicated exclusively to children and their families, The Hospital for Sick Children (SickKids) is one of the largest and most respected paediatric healthcare centres in the world. As innovators in child health, we lead and partner to improve the health of children through the integration of healthcare, leading-edge research and education. Our reputation would not have been built - nor could it be maintained - without the skills, knowledge and experience of the extraordinary people who come to work here every day. SickKids is committed to ongoing learning and development, and features a caring and supportive work environment that combines exceptionally high standards of practice.

When you join SickKids, you become part of our community. We share a commitment and determination to fulfill our vision of _Healthier Children. A Better World_.

Don’t miss out on the opportunity to work alongside the world’s best in paediatric healthcare.

**Position Description**:
**Part-Time Medical Administrator**

**Job Summary**:

- Greet patients and families as they arrive and check them in for their appointment, including processing payment as required
- Book patient appointments and manage providers¿ schedules to maximize patient appointments
- Create and maintain patient records in Electronic Medical Record (EMR) system, containing all consent forms, test results and relevant documentation
- Prepare billing sheets, charts and referrals for clinical team
- Receive and send faxes, make photocopies and scan documents
- Listen openly to patient concerns and address them with professionalism and understanding, and redirect to manager as appropriate
- Maintain the confidentiality of all patient information to ensure patient privacy is protected at all times
- Ensure clinic is clean and tidy, including patient and family waiting areas, family kitchenette and exam rooms
- Make recommendations for improving processes and systems
- Other duties as required.

**Qualifications**:

- A minimum of one year related healthcare experience in a busy healthcare clinic
- Completion of the Certificate of Medical Office Administration is a strong asset

**Experience/Skills**:

- Excellent oral and written communication skills
- Excellent interpersonal skills with children and families
- Superior customer skills are required
- Must be detail oriented
- Experience using an electronic medical record system is an asset
- Ability to multi-task and work under pressure while remaining calm
- Must have strong time-management skills and be able to prioritize requests and job duties
- Ability to work in a team environment
- Dependability, punctuality and excellent attendance are essential

**Our Commitment to Diversity**:
The children and families we care for are from a variety of communities, and so are our employees. We welcome and encourage everyone to join our organization and be part of our team.

Thank you for your interest in joining SickKids. Only those applicants selected for an interview will be contacted. In accordance with our Hospital policy, employment at SickKids is conditional upon the Hospital’s receipt of all necessary documentation.

**How to Apply

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