Yoga Studio Manager

2 months ago

Winnipeg, Canada Open Concept Yoga + Wellness Full time

**Open Concept Yoga + Wellness**

**Yoga Studio Manager**
- Open Concept was born of the desire to build a home base for curious minds, creative souls, and courageous beings to flourish. At the heart of our studio lives the desire to forge meaningful relationships and to connect with others who seek to pursue growth in all aspects of their lives._
- Welcome to Open Concept Yoga + Wellness, a haven for those seeking growth, movement, and meaningful connection with Self and others._

Our studio is looking for the perfect person to manage this special space, connect with our students and teachers and engage with our beloved community.

The Studio Manager will work closely with the Studio Owners, Instructors and Independent Contractors to complete the required duties outlined below. And ensure a best-in-class experience for all guest interactions in the studio, from the first visit through to post-class engagement.

**Key Responsibilities**:
**Oversee daily operations of studio, which include, but are not limited to.**
- Oversee facilities including cleanliness of studio, supplies, inventory, and studio repair and maintenance
- Oversee instructors, independent contractors; recruit, hire and train Energy Exchangers, to ensure highest level of customer service is delivered to all clients.
- Scheduling through Mindbody for all classes & workshops
- Build partnerships with local businesses, organizations, and individuals to plan private and group events.
- Plan special community events and assist with special studio programming (e.g. yoga in the park, workshops, etc.)
- Drive customer acquisition and retention; through data on Mindbody software and develop a strategy for increasing traffic, building long-term clients, and increasing customer satisfaction.
- Develop studio culture between our instructors, independent contractors, and energy exchangers.
- Must be available to work flexible hours, including some evenings and some weekend shifts, as needed
- Willingness to take care of small, menial tasks that can impact the scheme of keeping things running smoothly
- Excellent communication; ability to communicate guidelines around subbing out classes, running workshops, etc. so that all the staff is clear on the procedures and how to go about these processes.

**Qualifications**:

- Visible passion for and understanding of Yoga, and Wellness community
- Strong understanding of marketing, business development, and customer success
- Experience in customer service work and commitment to providing excellent service
- Previous experience managing teams and fostering a positive work environment
- Understanding of the Mindbody Software, including the Mindbody App
- Certification as a Yoga Instructor would be an asset

**Perks**:

- Merchandise and Workshop discounts
- Medical and dental benefits (following 3-month probationary period)
- Competitive salary with bonus incentive

**Job Types**: Full-time, Part-time

Pay: From $25.00 per hour

Expected hours: No less than 30 per week

Work Location: In person

Application deadline: 2024-09-17

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