Parts Coordinator
1 month ago
**Qualifications**:
- Minimum Grade 12 or equivalent
- Possession of a related post-related education and/or background in agricultural equipment parts are definite assets
- Previous experience with EZ Parts or other parts order system is preferred
- Minimum 2 years a customer service capacity
- Ability to read blueprints and good understanding of vehicle parts
- Must be customer focused and possess excellent communication and phone skills
- Proficiency in Microsoft Word and Excel and Electronic Cataloguing
- Good problem solving skills and the ability to work in a busy office environment
**Responsibilities**:
- Assist Tractor Dealers with parts orders
- Determine availability, provide pricing, complete appropriate paperwork, coordinate shipping
- Resolve issues and/or discrepancies
- Manage all return procedures and related administrative functions
- Provide exceptional customer service
**Job Types**: Full-time, Permanent
**Benefits**:
- Casual dress
- Company events
- Dental care
- Disability insurance
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Tuition reimbursement
- Vision care
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
**Experience**:
- Customer support: 1 year (required)
- vehicle parts knowledge: 1 year (required)
Work Location: In person
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