Student Central Financial Aid Officer

4 weeks ago

London, Canada Western University Full time

**Classification & Regular Hours**:
Hours per Week: 35

Salary Grade: 13

**About Western**:
Since 1878, Western University has been committed to serving our communities through the pursuit of academic excellence and by providing students, faculty, and community members with life-long opportunities for intellectual, social, and cultural growth. We seek excellent students, faculty, and staff to join us in what has become known as the "Western Experience" - an opportunity to contribute to a better world through the development of new knowledge, new abilities, new connections, and new ways to make a difference.

**About Us**:
The Office of the Registrar is dedicated to helping our students achieve their academic goals by providing to the Western community an array of integrated student related services in a confidential and professional environment

**Responsibilities**:
**Qualifications**:

- Education:
- Undergraduate Degree
- University Degree in Commerce, Business, or Accounting preferred
- Experience:
- 2 years' experience in a financial office within a post-secondary environment
- 2 years working in a financial service environment preferred

Knowledge, Skills & Abilities:
- Positive, outgoing attitude with genuine customer service orientation
- Results-oriented with an ability to handle many tasks and maintain a high level of individual and team performance
- Ability to work well under pressure and handle multiple conflicting priorities in a fast paced environment with frequent interruptions
- Proven ability and natural inclination to interact with people in a professional, respectful, and diplomatic manner
- Strong interpersonal skills and sensitivity to student issues, with the ability to take difficult but necessary positions in emotional circumstances
- Working knowledge of PeopleSoft HE and the Ministry OSAP system would be an asset
- Intermediate computer skills in Microsoft Office
- Knowledge of the services provided by the Office of the Registrar and a base understanding of the structure of the University environment (programs, faculties, services & requirements)
- Ability to process information with high levels of accuracy
- Ability to work in a manner that is compliant with confidentiality requirements
- Excellent verbal and written communication skills and confidence dealing with a variety of people and situations
- Ability and willingness to stay abreast of technological developments and adapt to new policies and procedures

**Western Values Diversity**:
**Please Note**:
We thank all applicants for their interest; however, only those chosen for an interview will be contacted.

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