Electrical Technical Representative

4 months ago

Regina, Canada Team Power Solutions Full time

**POSITION MANDATE**

**REPRESENTATIVE DUTIES**
**Technical**
- Performs assigned electrical or mechanical tasks, on-site or substation maintenance, shutdowns and commissioning efforts.
- Ensures accuracy of installation (inspection, testing, etc.) prior to bringing the system or equipment online.
- Prepares formal documentation regarding testing and commissioning processes.
- Provides field support including connecting systems and equipment, testing, etc.
- Supports the electrical aspects of projects by troubleshooting, diagnosing, and solving complex technical problems.
- Provides technical consultation and training to customers.

**Maintenance**
- Maintains customers’ systems and plants to ensure smooth operation.
- Assists the onsite crew in addressing problems and troubleshooting; oversees corrections/solutions until the problem is resolved.
- Performs onsite tests and assessments using available tools; resolves identified issues by determining best solution and resources.

**Administration and Finance**
- Supports large project quotations and tender submittals.
- Monitors larger project costs and customer invoicing.
- Responsible for verbal and written communication with clients, suppliers and co-workers.
- Keeps customers informed on innovative technologies as well as technological and industry best practice opportunities that may contribute to their operations.
- Researches and identifies expansion or additions to current system to enhance customers electrical processes.

**Departmental Support**
- Ensures work is completed in a safe manner.
- Sells, promotes, and completes core TPS services.
- Promotes on the job safety on all occasions.

**EDUCATION AND EXPERIENCE**

The position requires an Electrical Engineering Technology diploma or Journeyperson certificate and 3 to 10 years of experience. An equivalent combination of education and experience may be considered.

**ACCOUNTABILITIES**
- Presented problems (e.g. process improvements, machine works optimally) are addressed effectively and documented where appropriate.
- The quality of work, decisions made, and documentation submitted reflects the incumbent’s specialist qualifications.
- Peer reviews (e.g. manager review of the work) confirm expectations are met.
- Customers’ feedback on projects and the incumbent is positive.
- Assigned projects or work assignments are delivered on time and on budget.
- Resources are efficiently utilized.
- The quality of the delivered work meets expectations.
- Issues of concern or importance are communicated to the Manager in a timely manner.
- Suggestions for technical solutions and/or project management improvements support the achievement of project outcomes.
- Compliance with relevant policies, procedures, standards and practices, legislation and codes meet expectations.

**JOB SCOPE**

Acts as an internal consultant to managers and leaders where recommendations can influence project or program direction and performance. Planning often involves coordination of service delivery through others, and integration of service delivery across departments, requiring the establishment of numerous, strong working relations.

**EFFORT**

Applies the expertise and effective communication skills to resolve complex issues and provide counsel to customers and/or internal contacts. Exercises the latitude to determine exceptions to standards and recommend process and other improvements based on emerging trends. Attention to detail and the need for concentration over sustained periods are required for several of the tasks assigned. Juggles multiple projects, details, and deadlines. The workload is heavy and constant, and all work involves a deadline. Interruptions are the norm. Innovation is required when solving problems and exploring options. The ability to deal effectively with a wide range of contacts including customers, troubleshoot and make decisions on a variety of day-to-day issues practically and expediently are key factors for success in this position. Provides guidance or work direction to individuals on projects including assigning work to others and monitoring to ensure that established goals are achieved. Provides feedback and guidance as required, referring recurring professional or behavioral issues to the Team Lead or Supervisor.

Pay: $85,000.00-$123,000.00 per year

**Benefits**:

- Company events
- Dental care
- Employee assistance program
- Flexible schedule
- On-site parking
- RRSP match
- Vision care

**Experience**:

- Protection and Controls: 5 years (required)
- Substation & Transformer Testing /Maintenance: 5 years (required)

Licence/Certification:

- Electrical Engineering Diploma or Journeyperson (required)

Work Location: In person

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