Lounge Manager

2 months ago

Vancouver, Canada Arts Club Theatre Company Full time

We are looking for someone with a track record providing leadership and support to a staff team of servers, kitchen and bar staff, and have experience with scheduling, inventory control and cash management.

**DUTIES AND RESPONSIBILITIES**
- Manage the daily needs of a busy lounge operation.
- Create and manage the staff weekly schedule.
- Perform payroll reporting on a weekly basis.
- Support and supervise servers, kitchen, and bar staff.
- Recruit, train and supervise all bar staff, ensuring that they provide excellent customer service and maintain a clean and safe working environment.
- Manage, restock, and report on inventory and supplies.
- Assist opening and closing the backstage lounge for the summer.
- Oversee the budget of the lounge operations.
- Comply with all food and beverage regulations.
- Maintain and negotiate contracts with suppliers and partners.
- Ensure a clean and safe workplace.
- Welcome and host guests.
- Liaise with Unifor staff.
- Other related duties, tasks and responsibilities as required.

**SKILLS AND COMPETENCIES**
- Energetic and resourceful.
- Excellent customer service skills.
- Excellent time-management and prioritization skills.
- Positive attitude and excellent communication skills.
- Ability to motivate a team to deliver exceptional guest service.
- Ability to manage a staff team.
- Ability to manage inventory and create invoices and receipts.
- Knowledge of Microsoft Office.

**QUALIFICATIONS**
- Three years of experience working in a management position within the hospitality, food service or related industry.
- Experience hiring and training staff.
- Extensive beer, spirit, wine and food knowledge.
- Experience with point of sale and inventory software.
- Valid Serving it Right Certification and Food Safe certification.
- Prior experience working with or leading a unionized staff team is considered an asset.

**Job Types**: Full-time, Part-time, Fixed term contract, Seasonal

**Salary**: From $25.00 per hour

Schedule:

- Evening shift
- Night shift
- Weekend availability

Work Location: In person

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