General Manager

3 weeks ago

Vancouver, Canada FAIRMONT Full time

**Company Description**
A modern oasis at the ocean's edge, Forbes Five-Star Fairmont Pacific Rim is the most remarkable address in the city with its breathtaking harbour views, luxurious accommodation, rave-worthy cuisine and warm hospitality. Be an ambassador for the brand, where your leadership, strong interpersonal skills and strategic vision will drive solid operating results, an engaged team and memorable guest experiences. Discover Fairmont Pacific Rim - and lead our award winning, world class Food & Beverage team.
**Job Description** Why work for Fairmont Pacific Rim?**
- Opportunity to develop your talent and grow within Fairmont Pacific Rim and across the world
- A competitive salary, starting from $87,000.00 per annum
- Complimentary meal through our Colleague Dining Program
- Exclusive access to the Pacific Northwest Food & Beverage Discount Program with 50% off at our dining destinations in Vancouver, Victoria, and Whistler
- Travel reimbursement program for a TransLink monthly pass
- Extensive benefits package including health, paramedical, dental, vision, life and disability insurance for those meeting eligibility requirements
- Company-matched pension plan and ability to enroll in the Group Registered Retirement Savings Plan for those meeting eligibility requirements
- Complimentary hotel stay for newly hired employees with breakfast for two through our BE OUR GUEST program

**What you will be doing**:

- Lead, mentor and train the Lobby Lounge team to provide our guests with a flawless, meaningful and authentic luxury experience delivered in a personal way
- Monitor inventory, operating pars and oversee plan purchasing
- Implement effective cost control measures of all food, beverage, labor and operating expenses in the Lobby Lounge by finding efficiencies and maximizing productivity
- Strategize on new products, service offerings, and upsell opportunities
- Oversee all areas of the atmosphere: includes maintenance, cleanliness, and music
- Lead the Lobby Lounge in employee engagement initiatives and action planning based on colleague feedback and engagement survey responses
- Oversee all Recruitment, Training & Development, and Performance Management of the Lobby Lounge
- Coach and develop colleagues through ongoing conversation and feedback, annual performance reviews, developmental plans, and career paths
- Host monthly departmental meetings related to hotel goals and planning, guest satisfaction, financial results, employee engagement, health & safety, employee recognition, sustainability, brand standards, etc.
- Oversee payroll and accuracy of the Lobby Lounge
- Responsible for all Health and Safety in the restaurant. Must ensure that all Health and Safety guidelines are maintained and regular audits are in place.
- Lead the team in food tastings, cocktail and wine list development and any other matters relating to the food and beverage offer.

**Qualifications** Your experience and skills include**:

- Minimum 2 years’ experience at Lobby Lounge or Bar General Manager level (or equivalent) operating with full performance accountability of a successful brand operated restaurant
- Ability to work effectively and collaboratively in a demanding, multi-cultural, diverse environment within required deadlines
- Proven ability to build and maintain strong relationships with stakeholders
- Proven ability to analyze data and trends, create strategies for improvement, and take risks
- Excellent interpersonal and communications skills
- Highly organized and ability to work well under pressure with competing priorities and deadlines
- Flexibility and ability to adapt to changing priorities
- Vision and ability to lead and motivate others
- Ability to create and promote a fun working environment
- Proficient with Micros, Avero and MS Office or similar an asset

**Additional Information** Our commitment to Diversity & Inclusion**:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

**Why work for Accor?**
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

Do what you love, care for the world, dare to challenge the status quo **#BELIMITLESS

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