Community Resource Supervisor
7 months ago
New Directions is a social service agency offering a wide range of resources and services that foster people’s hopes and dreams and their communities.
The Community Resource Supervisor acts as the primary point of contact for the Community Resource Workers operating within Adult Home Share. Responsible for providing supervision and evaluation, the Supervisor oversees the development of staff teams in a licensed Home Share Provider environment. The Community Resource Supervisor engages with the Adult Home Share leadership team in the planning, consultation and implementation of various projects and initiatives within the service area.
- Responsibilities:
- Supports staff team administratively, including developing staff schedules, tracking scheduled hours, and remitting hours
- Completes License Pre-checks for all Home Share Provider homes prior to Licensing Review
- Follows up with any conditional requirements on licensing annual reviews
- Provides direct supervision to staff, managing performance and areas of development
- Documents performance management issues and collaborates with Human Resources on the management of on-going performance concerns
- Conducts ongoing performance discussions with direct reports, in accordance with New Directions guidelines
- Assists with orientation and ongoing development of direct reports.
- Collects, audits, and monitors cash and bank transaction sheets for supported persons (who are not independent financially)
- Coordinates and facilitates Financial Care Plans, following up on financial goals as required
- Participate in the Adult Home Share On-Call rotation
- Qualifications and Position Requirements:
- Minimum two (2) years working in the adult disability services sector (or related field)
- Disability & Community Support Diploma from a recognized post-secondary institution. A combination of education and experience may be considered
- Demonstrated knowledge of the Residential Care Licensing rules and regulations
- Previous supervisory experience, while maintaining the ability to work independently on projects and independent tasks
- Demonstrated awareness and appreciation of diverse cultures and traditions
- Demonstrated organization and time management skills, with an attention to detail with record keeping and administrative tasks
- Proven ability to foster and maintain effective working relationships with internal and external contacts
- Clear and concise verbal and written communication skills
- Proficiency in Microsoft Office suite, including Outlook, Excel, Work, PowerPoint and SharePoint
- Fluency in American Sign Language is considered an asset
**This is a 6-month term position**
- We thank all applicants for their interest in New Directions, however, only those selected for an interview will be contacted. Unfortunately, we cannot accept telephone inquiries._
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