![Franklin Electric, Water Treatment](https://media.trabajo.org/img/noimg.jpg)
Bilingual (French/english) Customer Service
2 weeks ago
Franklin Water Treatment is a Division of Franklin Electric
**WHAT WE DO**
We offer innovative water solutions, ensuring access, treatment, and efficient management of this vital resource. Our commitment to excellence is reflected in our innovative products, industry leading quality products, exceptional customer service, employee development, and passion for social responsibility.
**MOVE FORWARD WITH US**
**What you will be doing**:
- Provide outstanding customer service by addressing inquiries and resolving issues promptly
- Upsell products or services to customers based on their needs
- Perform data entry tasks accurately and efficiently
- Analyze customer interactions to identify opportunities for improvement
- Collaborate with the sales team to meet and exceed customer expectations
**What you need**:
- Fluency in English and French is required
- Previous experience in customer service or sales is a plus
- Strong communication skills to effectively interact with customers
- Ability to analyze customer needs and recommend appropriate solutions
- Multilingual abilities are advantageous for diverse customer interactions
Join Franklin Electric on our mission to empower communities with sustainable water management solutions, where your expertise will play a vital role in shaping a better future for generations to come.
**Job Types**: Full-time, Permanent
Pay: $18.50-$22.00 per hour
Expected hours: 40 per week
**Benefits**:
- Casual dress
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Tuition reimbursement
- Vision care
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Supplemental pay types:
- Bonus pay
- Overtime pay
Work Location: In person
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